Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,173 reviews
  • Rated 5 out of 5 stars

    So good for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need. Important info is on the home screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as Apple Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is just as good as the Apple Watch, but at a fraction of the price. Love it!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging issues, Customer service

    Rated 1 out of 5 stars

    Don't buy Fitbit Sense

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this watch but my excited died very quickly. The first time i had to charge it, it would not change. The connection between the charger and the back of the watch just would not work. I returned it, thinking there was something wrong. The replacement watch would not charge or sync. This watch overall was a failure. I had to return the second one too. When i called Fitbit to get help, they offered to send me a replacement watch - a refurbished reclassified new watch for by brand new 14 day old watch. Are you kidding me? They also refused to return the $60 warranty fee i pay telling me it non-refundable, even though their watch did not work and i no longer had the watch a couple of weeks after the initial purchase. I have owned and purchased about 20 Fitbit watches. I will never purchase another one. Their quality has severely diminished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Walk-in

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the product. It’s helping live a healthier lifestyle by walking every day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attractive, but compicated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't keep. Far too complicated for me--I prefer not to take a lot of time learning how to use a new device, and this one was not out of the box ready for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense Makes Perfect Sense!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new Fitbit Sense!! I previously had the Charge 4 but the watch band was difficult to replace!! I highly recommend the Fitbit Sense. It is stylish and has a good battery life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic watch

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is actually love this better than her Apple Watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad warranty, poor product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was broken in six months. Sent it to fitbit for repair under warranty. Fitbit gave no reply for months and then when contacted about status they said it's been too long and they would not return broken item or a repaired / new item. Warranty sucks. Would never do business with them again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's good and best deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, I am already using Ionic, I like fitness apps and quality of measurement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and it seems to be working well and worth the upgrade over the ionic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart watch!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and all the features this watch offers. The health insights is awesome.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for a bit but now has stopped

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly but has since stopped showing any sign of life. I tried to factory reset, tried to resync to my phone but so face nothing has worked. Read reviews and it seems this is common with this particular version. Also purchased the Versa for my mom, she loves it and it has been perfect for her and her needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I can read my Fitbit without my glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife Happy life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a Versa that my wife had. She loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense - or not

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for most options. Got it for the oxygen sensor, but I am disappointed with it. The recording of the oxygen is hit or miss - mostly miss.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved the new band ,it’s easy to put on and take off

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch has a lot of great features but unfortunately you have to have a subscription to “premium” features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot!!!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Sense Advanced Health Smartwatch - Soft Gold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FitBit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality health/time piece. My aunt loves it and wears it to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very happy with my Sense

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Fitbit Sense. It is working very well. So far all the applications I have tried have worked well. It also holds a charge for several days. I have only had to charge once a week, sometimes twice. I have also found it very easy to navigate.

    I would recommend this to a friend