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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 3173 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.2 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Sense Advanced Health Smartwatch for its long battery life, accurate sleep tracking, user-friendly interface, and comfortable design. However, some users have experienced connectivity issues, charging problems, and skin irritation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,173 reviews
  • Rated 4 out of 5 stars

    Should be easier to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a pity that it is so easy to set up with a phone and almost impossible to set up with a computer. I say almost impossible because I was unable to set it up on either an IBM or IMAC. Maybe more knowledgable people can set it up. That said, there is a lot you can do with the Sense once it is set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love the watch… need better charging

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features but, the charger is already broken. I am receiving a replacement but, it kind of stinks that I have only had this about 6 months. That’s not very long to already have a malfunction. I am happy to be getting a replacement charger but, it’s worth mentioning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Does a lot. It just takes awhile to learn the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, lacks some premium features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good watch. Has the most advanced sensors, although somewhat disappointing that it lacks a blood pressure sensor. Like some galaxy watches have. Processor is adequate noticable lag only when you swipe TOO fast. Build quality and battery life are huge plus's. Also disappointing you cannot load your own music onto the watch like the versa 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had to get new band as this one caused a rash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using this. Helps keep track of a top of things. Few things that I don't like though, I feel like it's using up too much battery when I don't have it on. Sometimes I feel like it's not that accurate with the steps or heart rate. Also I don't like the fact that you need to sleep to get blood oxygen level. I would still recommend this to anyone who is interested.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Smart Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch with long running battery. I have used both Apple Watch and Fitbit and I rate Fitbit better than Apple Watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sense 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit!!!! Great watch and tracker!! Great customer service and support!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great...Repeat Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Loves it. This is her 2nd one. She uses this for her workouts and loves it. She had the Apple Watch but likes the display on this one better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great watch.I love the features the watch has

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set and and get going, many options to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Outstanding health tracker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding health tracker. It provides quite a bit of info that I didn't get on my Versa 2. Also more info available on the tracker without having to open the App.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sense Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart watch, that packs a lot of bang for the buck. First off, it's more comfortable than any previous Fitbit I've owned (4). Second, the additional features for guided meditation,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my Fitbit. The battery life is great. I usually go up to 5 days without needing charge. The features are excellent and no syncing issues

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trying to give fitbit a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 300 dollars watch, nothing is really functional. I got the watch because of all of the features and the Google Assistant doesn't even exist; the watch only has alexa which kinda works. The app doesn't even have a feature even to connect to the Bluetooth, I had to manually restored the watch to get it to reconnect. The other main problem is it doesn't even have a back button, maybe I need to read the manual. On my Google pixel 4a phone your text messages or email notification doesn't even appear until you swipe down. You can't even reply to a text message. I know alot of the features won't be release until later but only I am still debating if I am going to returned it. Really disappointed!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Screen ( beware )

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch, the screen is not protected and the screen will shatter if the edge of the watch has even a medium contact on the edge of the screen ...and even with the warranty it will cost you 50 some dollars to get it replaced...not a good deal as this happens easier than one thinks would be possible....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for those those trying to be fit.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tracker for steps, heart rate and much more. Ability to pick up calls is a nice feature. Simplicity in use and beautiful faces for various preferences.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last. I have to charge it every other day and have only had it a week

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. My second Fitbit,first was the Ionic. Bought this for the ECG app since I have palpitations from time to time. This does not tell you that you are having palpitations as it will show an inclusive reading, but you do get a read out of the scan that you can show your doctor. Make sure to buy a good screen protector to protect from drops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very accurate, seemed to jump steps too quickly,

    No, I would not recommend this to a friend