Customer Ratings & Reviews

This is a very good smart watch. I bought it because I wanted an ECG capable function. Everything works quick and easy. It is easy to set up.

Good product overall. Need to look at longevity as people mentioned that it breaks after 1 year.

I love the easy to read screen. There are several options to choose. Excellent fast charge, quality wrist band and great features. I use the timer frequently. Great purchase.

Best smartwatch I have ever owned. Only caveat is that I have only owned Fitbit smart watches in the past. This model is certainly the best of them all. This is a good value and even though the battery life is not what was advertised, it certainly is still good at two to four days depending upon my activity level.

The watch broke down exactly a year after purchase. This's about my tenth Fitbits watch, it seems like it's meant to broke and for you to replace them often. All members of the family have apple watches that had last for years. I'm used to Fitbit functions but at certain point I might have to abandon Fitbit and jump ship. Going to BestBuy to pick up another watch.

Love the watch and everything it does. Just wish the battery would last longer and the speaker volume for phone calls would be louder.

This watch has exactly the features I need. It fits perfectly with a perfectly sized screen.

Overall, the Fitbit Sense is a health and fitness smartwatch. I planned on using it for health reasons. Now that I've had it for 3 weeks, I can say that it has essentially met my expectations. Sometimes, it just will not sync with the mobile phone app and I needed tech support to fix it.

Mediocre marks not due to bad performance, but because I can't use Sense and Fitbit Charge 4. I like the FC4 for its minimalist space size great for workouts and daily wear. I wanted a Sense for greater utility and because it looks nicer. I bought both together. Surprise, you can't have both devices on the same account. A few years back they allowed you to do this with various Fitbits. Apparently not with FC4 and Sense. Major disappointment.

Purchased this after my previous FitBit Ionic basically died. The battery just stopped being able to charge. Here’s hoping this one doesn’t end up doing that. I definitely like this watch and its features. The band is somewhat different but I’m used to it now.

Very pleased with this watch. It does what it is designed to do. It is a FITNESS/HEALTH watch, with smart features. That is what I want and it does a top notch job measuring the health metrics.

Really good wearable device. I really like the extra features like sleep analysis and blood oxygen saturation. I wish it had better phone integration but still happy with this. I do recommend buying protective lens. I think the watch lens could crack if you bang it.

It does what it is supposed to do. You have to be careful that your phone has a current operating system. I just made it with an iPhone 6

More knowledge of how the Fitbit works. Left us getting help elsewhere.

Lots of nice features but weak battery life, switching from the hr has been challenging but it does have better workout tracking

Great fitness tracker, but I have had better smart watches. i was just expecting a little more out of it.

Purchased for my husband. He seems to like it, the only complaint is that he can’t seem to get it to do a lap feature like his sports watch did.

Love this new Fitbit. Upgrade from the Ionic. Huge improvement. Easier to use screen and much sleeker. The band that comes with it is the only bad part... but that's an easy replacement.

Solid fitness watch. 4 stars because of the difficulty to use music through watch.

I liked the watch a lot - until it completely went kaput after 10-1/2 months. $300 is too much to spend for 11 months of enjoyment. Also, Fitbit's warranty policy is terrible - they may send me a refurbished replacement, and the warranty on that will only be for 30 days. I won't be buying another Fitbit product.