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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,729 reviews
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Simply Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fit Bit! The screen is so easy to read and I love being able to see my heart rate while I'm working out! Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Surge. I've lost 20 lbs in only 5 weeks by tracking my calories burned vs eaten. I can track all my workouts and the challenges with friends really make fitness challenging and fun. I would have given it five stars if I didn't sometimes have trouble accurately measuring heart rate during workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Apple Watch and exchanged it for the Fitbit Surge. It does everything I need without taking a second mortgage on the house!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great...when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is on his 3rd Surge. #1 - Rubber started chipping. #2 - Will not hold a charge. #3 - Will not hold a charge. These are supposed to be charged once per week. Not every other day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and easy to use. I am glad I made the purchase and would recommend it to anyone interested in a fitness watch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, syncs well with iPhone 6 Plus. Very accurate HR function, very useful phone notifications and battery life is sufficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch, great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Fitbit Surge fitness tracker. Comfortable to wear, battery life of at least 3 days. It's a little uncomfortable to sleep in due to it's size, and being rubber, it 'drags' on the sheets easily. But other than that, it's a good compromise between a fitness tracker and a watch.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitness watch! I have the Apple Watch too but this is better for fitness and workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit Surge... My favorite part is the GPS tracking part. I used it when I hiked in Yosemite and it was able to tell me exactly how far I had hiked, how many steps I took, the time I spent hiking, etc! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Great Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband. He loves his fitbit. He monitors his heart rate. Main thing he loves is keeping track of his daily distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit always a pleaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product only thing i would wish is that they would add email notifications to this product and perhaps the ability to change bands, it gave my skin irritation but fitibit support was quick to assist with my issues, i will continue to buy products from them before any other fitness aide company just because of the support after the sale.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    great fitbit product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything advertised. The only con is the overall size. It is very large for a watch. I like the form factor, just not the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for overall workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off with a fitbit charge. Then bought the surge hands down the best for all workouts. Easy to use love all the extra features!

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Device is ok, screen is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device performs ok, but with the lack of apps for the watch itself and the very old looking screen, I recommend looking at the garmin or the lg.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Charge HR and am very pleased. The addition of GPS means you don't have to carry your phone to track your runs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product overall but had charging issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it brand new but it just want getting charged at all. I had BB folks inspect it and they confirmed there was something wrong with it. Returned but I hope I am one off case who had this issue. My bro also it and it works perfectly for him.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love the Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the flex prior to this. Surge is better. If you are looking for something not so big on your wrist you will not like this.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Don't need another watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fitness tool to keep track of calories, exercise and sleeping patterns, while also serving as an alarm clock and caller ID.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Surge. I love the at a fingertip features. I also love the alarm. Great way to monitor my daily activity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Exercise Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can track exercise, food and sleep all in one device. Its so easy to use and I can get my incoming calls and messages.

    I would recommend this to a friend