Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,729 reviews
  • Rated 5 out of 5 stars

    Fitbit Surge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift. User already had a Fitbit-HR but likes the Surge better. More features.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    display too light...accurate heart rate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend to a friend. For the money spent, the next one has to be much improved. Nice feature that the sleep is logged automatically

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Band was always coming out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two of these, the company replaced one, but both did the same thing. Just under the face plate the rubber came out, and was then about quarter of an inch above. Not a pretty sight. Other than that work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Awesome!!! Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars!!! Would recommend to friends! Works great. Heart rate monitor is an added bonus.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    My husband loves it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband's birthday. He has been ecstatic from the moment he opened the box. The packaging is lovely and the product itself exceeded our expectations. Battery life and functionality are exactly as described. He used it on hiking and bike riding trips in addition to daily wear. The only issue we've had since the purchase is an occasional slow scroll on the display. My husband is still annoyed by that part, which is the reason for the 4-star rating. However, he wasn't annoyed enough to want to exchange it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Fitbit Surge is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surge is a great tool for monitoring heart rate and exercies. I love Fitbit software, too.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    "self competition"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product helps to keep track of activities and records them in a personal file on line.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, great to have the GPS, they say its no woter proof but so far so good for me

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good for runners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because it was a bit bulky and did not have the features I was looking for but it overall still is a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be great with modifications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keeping amount of steps and stairs but not monitoring heart rate while working out. Also, needs a warning or bar graph indicating battery charge level or have warning when low.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and long life battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are considering a fitbit watch, two things matter are battery life and outlook. They are both perfect for surge. It is also very comfortable. I definitely would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great exercise watch .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate,long battery life,lots of features and fit bit has a awesome app to sync watch to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a fitness watch and I Love this! It's extremely user friendly Great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units themselves are ok, but make sure you are really going to commit using ALL the technology in the unit. Otherwise, it's a very expensive pedometer. I already know that I drink a lot of water, and about how many calories I consume, so, some of the features are neat, but not used. Durability to this point seems ok. Been about a month. The charge cord seems to have a loose connection to the Jack on the back of the watch, so I have to make sure there's a good connection, or the watch won't charge. Battery life seems good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Surge is simply great. It's very intuitive to handle and great to understand how active or lazy you are. Battery life is okay. Not sure yet how robust the watch will be in the long run. Fitbit Flex was not great in this respect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister got this and it's so easy to use and does everything she wanted in a Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fitbit surge great addition for workout

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fitbit surge. so many features. addictive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit - Surge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't own this too long. It's great, accurate, and probably the fitness band of choice..but I was looking for something with a greater app capacity to do things beyond fitness.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item for activity and for tracking your running or other workouts individually

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Workout Companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surge! It really helps when I'm running and can view what my pace is so i can stay more consistent. Only draw back is it is a little bulky especially when trying to sleep and wearing it to track my sleep pattern as well.

    I would recommend this to a friend