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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,729 reviews
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Had very high hopes for this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this Fitbit it wasn't everything I wanted. I initially planned on getting a smaller and cheaper Fitbit but after looking at all the features I went with the Surge (the priciest one). Not even a year later I have had to super glue the band around the screen back down and on the inside the band has broken away from the plastic. I have heard of other Fitbits doing this but thought surely after paying $250 this one would be made better. So disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Step tracking

    Rated 5 out of 5 stars

    Love this Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this version of the Fitbit! I traded the VivoActive in for the Surge because it was better suited for my needs. The Fitbit Surge better tracks my steps and other activities. It's easier to manage and the silent alarms are a godsend!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Fitbit surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect activity and sleep tracker esp with gps capacity. No need to carry phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Activity tracker, Sleep tracker and can control some smartwatch features? AWESOME!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch and fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a gadget guy so this watch is great for me, I love the interface with the app. I use it when I workout and I am very happy with it. My only complaint is that you can only program in certain exercises and no others.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love fitbit surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably as if its not really there. Helps record sleep, fitness...ect

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Keeps your focus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to keeps you focused on staying active so I am able to lose weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the face of the fit bit and ease to use..and they helped set it up for me!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is extremely durable, and has gps inside built it. Counts every step.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for fitness tracking, lacking other features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker with some minor smartwatch features. If your looking for something comparable to the Apple Watch, Gear or Pebble, spend the extra cash for more features. This one is rather basic for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Able to monitor calories and steps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is nice product. However, I wish it were waterproof, not water resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    This thing logs all kinds of workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all the types of workouts this logs. Love it! Great product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate-informative-comfortable-reliable to track figness-GPS tracking works

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Awesome Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so many functions that I use everyday. Very easy to use. No problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife, the only complaint is that when she is on her tread climber, the watch doesn't read her steps since her hands are on the support rails. She has to input her distance manually through her app.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    My entire family has these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family all does the challenges daily. We have so much fun with these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daily Log

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like being able to keep my journal on the IPhone app. The only thing I don't like is sometimes you can't change from one page to the next on the watch. You might have to swipe it several times before it changes

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too bulky, not water proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch has great features but was too bulky for me to wear daily. I can't comment on the how well it works and syncs since I only kept it for a couple of days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fitbit surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good watch and its my first fitness band I really really like it the thing i dont like is the rash it ends up leaving on my wrist both arms at this point gonna have it loose around my wrist hopefully this help

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    I tested the BPM against others and it is accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleep status was pretty accurate for me. It's really very interesting

    I would recommend this to a friend