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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,729 reviews
  • Rated 5 out of 5 stars

    Very Manly looking

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was please the industry came out with a manly sized heart rate watch like this one. This one does everything and is very stylish

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Fitbit Surge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Fitbit Surge even more than the Charge HR that I had previously. Tracking exercise is so easy and I like that the info is bigger and easier to read. I briefly had an Apple Watch and I prefer the Surge because it's so much more exercise focused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit's accuracy is surprising.The HR monitor when compared to garmin's is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the heart rate and sleep monitor. GPS works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome motivator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this every day and always am competing with my sister with the various challenges.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the One Fitbit and Flex Fitbit for the past two years and loved them both. As a runner, I don't love wearing the Flex and a watch. I had a Garmin Forerunner, but I didn't like having to physically connect my watch to my computer to upload data or wearing a separate heart rate monitor, which is what promoted my Surge purchase. The Pros: I now only have to wear one thing while going out for a run. I still run with my phone in my pocket for emergencies, but it's nice to see who is calling or texting on the Surge, instead of digging my phone out. I run the same routes weekly and know the mileage; the Surge GPS has been spot on. I have also found the heart rate monitor to be extremely accurate and definitely pushes me harder in my workouts. I haven't had problems finding my heart rate, which I've read as difficult in other reviews. I think it has an easier time finding my heart rate the more I wear it and I'm getting the hang of where it needs to be to find it. The data from each run, workout, and my day is pretty impressive. I love seeing my calorie burn, what increases my heart rate, and getting a better understanding of how my workouts impact my day. My workouts also sync through bluetooth, so there's nothing to connect to my phone or computer. My previous Fitbits have always connected to My Fitness Pal, but I'll add this to the pros, because I still enjoy this feature. This pushes me into a harder or longer workout when I know I'll be going out for dinner or drinks, and gives My Fitness Pal more calories, based on my Fitbit activity. I've found the battery life to be pretty reasonable. I charge it every day while I shower and a little longer after long runs. The battery life is MUCH better than my Garmin, which is impressive since it does a lot more. I should add that you only need to charge it every few days, I just find it more convenient to charge daily while I'm in the shower instead all at one time. The Cons: My biggest hang up is how it looks. I don't love wearing a "sports watch" daily. Especially if I'm getting dressed up, going out, or at work. I wish there was a feature to select if I am wearing my Flex or Surge so I could easily switch back and forth. It's really not that large (smaller than most sports watches), but not that attractive for every day wear, especially for a woman. I also think have interchangeable bands would be nice. I could sync back to my Flex, but the setup was a bit of a headache, so I think this will be more work than it's worth, especially on a daily basis, between work and working out. The Surge charges somewhat easily, but I always find myself double checking that it is charging, because it disconnects easily. I've thought it was connected several times, only to find out it didn't click in all of the way and was not charging. Overall, I'm extremely satisfied with my purchase. I hope Fitbit will make some improvements in the future. I would recommend this to anyone looking for a good running watch. If you don't need the GPS, I would stick to the Charge HR.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Does what is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my wife who has vision issues. It is much easier for her to see than the Garmin she had. It also has way more features, including tracking her workouts and caolries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cycling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Father's Day and he loves it! It's great for keeping up with calorie burns on this long rides.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These run small. I usually wear sm/med but had to get the large strap. Very cool to see messages as they come in. Only downside is that you can't respond directly from the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. I like that it also tells when you get a text message and phone call. I wear this all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit surpassed all of my expectations. It's comfortable to wear, the screen is sizable and the features are incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Surge has been an excellent watch for my husband. It has allowed him to be more aware of his health and fitness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fitness tracker!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs above and beyond what I expected. Use it every time I head to the trails!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit does everything! Highly recommend! It was a gift for my husband. He gets so many complements on the look also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch overall, no complaints whatsoever.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. The only thing I don't like about it is that it's not water resistant but would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Use it everyday.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to help you begin your weight loss journey and stay fit. Would definetely recommend to anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm really enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the size of it at first, but it looks fine, works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is at the gym 5x a week and wanted to more accurately monitor his workout, he said this was the perfect gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying my Surge. It does so much more than my Flex did and I love that texts and calls come through my Surge.

    I would recommend this to a friend