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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,729 reviews
  • Rated 3 out of 5 stars

    Good Fitness Watch - Not So Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Fitbit Surge to replace a Charge HR that mysteriously died after 8 months of use. The Good: 1. GPS tracking for outdoor activities 2. Easy to select activities using the touch-screen interface on the watch 3. Great battery life, often lasts 3 or 4 days between charges Not So Good: 1. Bluetooth sync and Fitbit App performance is painfully slow with an iPod touch 2. Have to reboot frequently to get the Surge to sync 3. The watch sometimes reboots on its own 4. Clock face options are pretty limited. You can't display seconds or the day of the week.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    Excellent sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sports tool. Still have a problem with irritating from band

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This watch is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sports watch. It has kept up with my rigorous activities with no problem. Only thing is when it gets wet it has bit of a problem with pulse. If that was correct it would have 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very good value and nice looking tracker, almost watch-like. So far, it has all of the features I need for multiple activities, especially those that don't require much arm movement (cycling). Only suggestion is it has a plastic bezel so I'd highly recommend you get screen protectors to help avoid those surface scratches if you're really active.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the built in GPS feature. Absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great model for athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very active, so the surge was the perfect Fitbit for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the better buys I've made at Best Buy. Functions great is rather resistant & is great smart watch. I get my texts and calls and I can control my music right from the band.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch and it does a whole lot more!!! Must get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, great product from Fitbit. This one was used to replace her original FB charge from two years ago! With all the new features and activity tracker functions, you can't go wrong here. This FB is stylish, comfortable, and holds a good charge! Compared to other activity trackers, this one isn't an embarrassing replacement for an everyday watch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for an Elderly Person to moniter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an Elderly Person to moniter their daily activities.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than an Apple Watch, it has GPS,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works for everything I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for everything I need. It is easy to navigate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very reliable with a number of cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Excellent fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker, with a built in GPS is great for tracking hikes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that I need it to do. Works great for his runs

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awsome exercise watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the apple watch. More features for exercising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness tracker. I wanted one that was water resistant and didn't Stand out as just that. It blends nicely. Appears to be fairly accurate, but the stairs count does seem off.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great for fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for fitness, keeps track of your steps. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Helps me keep track of fitness and sleep

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Good exercise tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can track my steps and my exercise remind me to move

    I would recommend this to a friend