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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,729 reviews
  • Rated 4 out of 5 stars

    Easy to wear and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit on the wrist. Used for keeping track of steps and weekly fitness report

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Face itself is a little cumberson but overall good fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the alarm feature. Exercise and steps. I have not touched all the features yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional but not pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works well but is hard to look at. They need to improve the looks of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks activities well. Good, big display makes it easy to see it all in one screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I particularly like the text and phone call vibration feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for a watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really with that I still had my arm band from body media but unfortunately they went out of business. I bought this to replace my arm band and quickly realized that it was worthless. Did you know that you can achieve your steps per day just by driving in a car??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything this Fitbit does. I just wish it was less bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch for the $$.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch. It has many features and helps you with keeping track of your health.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitfit does as expected. Not much else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 2 out of 5 stars

    Great features but lacks design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned mine the second day. The display was very dim and hard to read during the day unless holding it at a certain angle. It was also very uncomfortable. The blaze is much more comfortable and the screen is better. It just lacks the gps that I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my son and he loves it. He's very active and enjoys keeping track of everything so easily. He only takes it off when he showers. Battery life is good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the product and confirmed it was the perfect gift. Great price and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fit bit surge. I've only taken it off to charge it and take a shower since I got it. It gives me incentive to try and be more active and I love be the calorie counting aspect

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 3 out of 5 stars

    Good Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band cracked, almost broke after only two months..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit bit is limited.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the Surge when I first received it. Notifications stopped working. Very limited compared to other smart watches. It does what it advertised. Fitbit app is awesome. Very detailed and user friendly. Price wise compared to the smart watches, the Surge is priced very well when you compare apple with apples.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sensitive skin and had no issue with the band on this watch. Work greats!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the display. East to read. Seems to be very accurate in counting steps. Sleep time seems to be consistently low. Maybe I'm more restlessness than I think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I much better than the standard fitbit. I'm very happy now that I upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitness watch is great but band is small for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works great for my needs but I need a bigger band for my wrist.

    I would recommend this to a friend