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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,729 reviews
  • Rated 4 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch. Only thing is when I ride my motorcycle it goes crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps me motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of monitoring that's being offered with this item is what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fit bit as a gift, also received one as a gift, has changed our lives in a short amount of time! Love the competitiveness of the tracker! We now walk 5+ miles a day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas and he is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fitbit fitness watch is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit surge is my first fitness watch and I am absolutely happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great GPS. Not as good as Charge2 on sleep monito.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do! Notify when I reach a mile and gps tracking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it to track my steps at work and add total to my evening work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for fitness summary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In fitness challenge and needed to know total steps, mileage and exercise routine and this is perfect device for this information. Get a weekly summary of all activity. Super

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be more accurate for step counting, but otherwise it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect perfect perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my husband because he wanted to be like me. I had a CHARGE 2. However, now I want to be like him. this device is great. it's better than the charge 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a previous model and liked it although it had some problems. It's the best fitness tracker available and their App is very good. Highly recommend as a fitness tracker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surge keeps me moving and it aids in my recovery from hip replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    try to keep up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like all that this can do just needs a better fit of the watch part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this fitness tracker. It worked really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fitness motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already lost about 8 pounds in the last month, and the fitbit has been a large part of keeping me motivated and allowing me to track my daily calorie burn. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday. She absolutely loves it and uses it 24/7. Its really helped her reach her goals. Never had an issue with it, its simple to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice features, but glass cracked after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on this watch! Pulse rate, steps, distance, number of steps, calories burned, etc. Comfortable to wear with a nice wide rubber strap. Glass on watch face cracked while I was running. Called FitBit and they agreed to send a replacement. Hopeful the new watch will not have the same issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker. Battery life is great and it's very fast to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch worked great and Fitbit customer service was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Fitbit for my teenage son. He absolutely loves it! The workers were very nice and let him try on different Fitbits and sizes until he decided on this one.

    I would recommend this to a friend