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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,729 reviews
  • Rated 5 out of 5 stars

    Great fitness tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend, the app helps me to track my calories and activity. The charge is super fast. If you are planing to lose some weight, it is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent items but the only is that the watch is very fragile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great tool for seniors to keep track of the activity :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily and love it's tracking abilities. I also learned that I am restless a lot throughout the night. Worth the price for a decent fitness tracker!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only prob encountered is can lose HR with lots of oerspiration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife, she LOVES it. Uses it everyday and turned around and bought one for her dad on Father's Day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems as of yet. All functions work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent heart rate tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable and I recommend buying the face protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy price matched and got a great deal. Love keeping myself accountable all day long and love wearing it to sleep and knowing how much I slept at night!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Idea..Bad Rash

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this tracker was going to really help. All it did was give me a bad rash on the sides of my wrists! I wish I would have done some better investigating about it as it appears many others have had the same reaction. My only hope now is to fight with fitbit and get a refund on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great trscker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks somethings really well but other things sometimes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runs...and so much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on the Surge after finally moving on from a Microsoft Band and although I do miss a couple things the Surge does seem to be built much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fit watch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a person that goes exercising on a daily basis!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my dad. I do wish we could make changes from the screen but the app works well also and easy to use when it syncs. May take a while to sync

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. It works well. Does eBay expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable Large watch face Good value Light weight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch for health & wearing. Great for everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoy wearing it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes does not give correct start & finish worth GPS

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Step tracking

    Rated 4 out of 5 stars

    Good Fitness watch but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for about 4 days now and it really is a good fitness band/watch but I think Fitbit could have made it better. I did not think I wanted anything else in the fitness band other than what the Fitbit Surge offers but after using it for a few days; I honestly have to say it seems to be too basic for the cost. I think it should have at least the capability for further development like 3rd party apps and integrate a little more into my phone. Fitbit sell the Surge as a “Super Watch” but not a “Smart Watch”, which is what I think I am looking for but that’s not something I can blame Fitbit for. Overall, yes I do like the Fitbit Surge as a fitness band but I may return mine until something else comes out that works as well as the Surge and has more Smart Watch functions. I think if Fitbit would at least acknowledge that they are developing it further and will add more apps I would be happier. Pros • Heart rate monitor works great. • No issues with swiping through screens. • Step counter and floor counter work well. • Battery life is good. 4 days so far and still have about half a charge. Cons • My wrist gets a little sore after wearing it for a while higher to get better heart rate tracking. • The music control function is hit or miss so I can't use it at all. • The call and text notifications are delayed so that causes an issue especially with call notification. By the time Fitbit gets the notification, the incoming call is already 3/4 of the way through it's time to ring before it goes to voice mail so I wind up missing the call by the time I grab my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for me on the job and in the gym!

    I would recommend this to a friend