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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,729 reviews
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to and more. I have loved using this so far and tracking my health. Comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit did everything you could ask for, and it also looked really stylish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, but the profile is just way too big. It sticks up so high that it can't be worn with a long sleeved shirt. Since I want to monitor my activity all the time, it just wasn't usable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for most uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months after buying this the function that records heart rate quit working and it woul no longer record my sleep periods. Everything else still works but I sure miss the two features that don't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worked for a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proud owner of a 250 bucks paper weight. Their support is useless. Their "dashboard" (the thing is web-based) goes down often. Worked for a week now it does not do anything else than displaying the time. Stay away,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and durability of watch. Great for everyday wear. Doesn't get in the way of workouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi purpose watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications of the watch are great. This watch provides more then the others in the marketplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife's birthday. She loves it and is very pleased with all of its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Fitbit to track my runs in the morning. It's a great way to track times and distances

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a sport watch, then this will work. If your looking for a multipurpose watch, don't waste your time; the text notifications and phone notices are sketchy. Headed to get the Apple Watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to make this purchase but found that it was not so simple to set-up and use. The buttons on the side did not seem to function. I ended up returning and purchasing an Apple Watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen is bigger and easy to see while running. the color black match to every running outfit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been the best gift my boyfriend got from me, according to him and that's including his iPhone

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the styles of activity tracking watches that are available today, I do regret this purchase. The band broke relatively quickly as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this surge for my nephew's graduation gift. He loves it just like I love mine. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stepped up from a flex and really love my surge. Still learning all the nifty things it will do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the Fitbit so much, I upgraded to the Surge Fitness Watch. I really like this product, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although this is my 2nd Fitbit Surge I am a big fan of fitbit...Just find what fit your lifestyle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Poor durability. Band separated from the watch face within 6 months with normal wear and tear. Good warranty service, however. They sent a new watch with minimal effort on our part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit! The challenges definitely keep me motivated and moving throughout the day!

    I would recommend this to a friend