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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,729 reviews
  • Rated 5 out of 5 stars

    Fitbit is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my friends and challenge each other for a day or week. Keeps me in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave home without it. The only thing I wish that it came in more color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking black tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this tracker. My only wish for future changes is water proofing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend, she loves it and never takes it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and does more then I expected. Keeps my weight goals on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surgarific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is amazing. It does everything I need it to. Best tracking watch I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Surge Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit - Surge Fitness Watch. I love the challenges with friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great battery life is a good four or five days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, it does everything you need it to and more. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great product. Help manage and keep track of lots of helpful information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a Birthday gift. He is hard to shop for and loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the perfect gift easy to set up and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Bands don't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Fit Bit Surge on April 28th and the band is already falling apart. Have talked with others that have the same problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Fitbit I have purchased for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to accurately see the number of steps I have in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finding my device makes me more AWARE to MOVE MORE, WALK MORE, EXERCISE MORE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device & helps track several things which in turn keeps one healthy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fitness watch. GPS works excellent and the watch syncs with my phone easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Descent features, steps, bpm, miles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit. Brightness is lacking. Phone & texts aren't coming through, inconsistent. BB sales personnel wasn't able to take me through gps features. Disappointed!

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Ok fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave Fitbit to my son, he likes it has a lot of information on it but the band started falling apart within the first few months

    No, I would not recommend this to a friend