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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,729 reviews
  • Rated 1 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features but too big for extended wear especially to use the sleep monitoring feature. Returned it for the chargeHR instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the extra money. Great product. Now I have to buy my wife one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product only wish it was a little more accurate on my motorcycle.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Sleep tracking
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for Athletes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get the wrong idea, this isn't a smartwatch, it's an activity tracker with a few bonus perks. I'm pretty active and wanted something to track my HR with the perk of a watch. While I'm a 5'10" woman, it's a little big even on my wrist. Jawbone claims the industry for sleep (I have one of those too) but the Surge keeps up pretty well - enough that I'm not complaining. I find nothing more irritating than a text or a phone call while I'm working out - the Surge relieves that as the notifications come through and I don't have to jump off my treadmill (or whatever) to go look. It even seems to pick up my Olympic lifting with a reasonable calorie burn. The HR monitor is great (helped me recognize I was over-training) and the instructions specifically say to wear the band loosely on the wrist. Couldn't ask for a better product unless I wanted a smartwatch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fantastic and I recommend you consider it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it challenges me to keep fit and allows everyone to see it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product everyday since I bought the day it was purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great producy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it as a gift. Great motivator. Will get one for all.my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this Fitbit. It has lots of features that are very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to stay motivated and keep track of activity on a daily basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's okay, I was under the impression that it would do a better job with the GPS tracking. I wish it had a second hand. My wife has the Blaze and I like it better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good features but a little too bulky for what I'm looking for in a fitness tracker. Ideally this would have all the features but in the size of the Charge HR.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor
    Cons mentioned:
    Screen, Size

    Rated 4 out of 5 stars

    Does what it says

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because of it's features (hear rate, steps, and GPS features). It does what it is supposed to do. No more no less. It has watch with time and date feature, but options are limited. Great companion device for tracking fitness activity. Easy to pair and automatically connects to bluetooth devices PROs: Accurate heart rate monitor Battery lasts for complete work week Accurate step rate and stairs Syncs with Health Monitoring App automatically CONs: Monochrome display sometimes hard to read./poor user interface Intrsuctions on use of advanced features lacking Will cause skin abrasion if too tight. After loosening all problems went away and still measures accurately Large. Will not fit under cuff of some shirts comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband for Father's Day. He loves it. Great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome product and I liked it..I likes te service of Best Buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing I use to keep me on track with my daily goal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fitbit is great. I can track all my activities effortlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch. Well worth the money. I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubs loves his surge. Wears it everyday. Keeps a charge for 5-6 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love the large display, able to see it clearlt

    I would recommend this to a friend