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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,729 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats watches. Would recommend them to anyone who is active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great Christmas gift.will tell others about product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very perfect for my workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this all day everyday playing basketball hiking and at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money & health.. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great watch best watch ever waterproof I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. It is easy to wear. I love the look and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has more than met my tracking needs so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. Definitely met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent watch and great app.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and well designed. Accurate in data recorded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to monitor your everyday fitness needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everyone should have one of these. I use mine all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my husband. So far things seem to be great.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 2 out of 5 stars

    Good behinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band not interchangeable and stiff design. After replacing band it didn’t last but 3 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a fitbit before. I do like the way it interact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sleek design, and it has performed flawlessly!

    I would recommend this to a friend
  • Cons mentioned:
    Screen, Water resistance

    Rated 3 out of 5 stars

    I want to like it more but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most, I've had a Fitbit Flex for the past year or so and was really looking forward to this watch. I'm going to to break this down into different sections. I've been using this for about a week and it has really been a mixed bag. Of note, I've really only used this and planned to use this for running so I can't really comment on the other functions. GPS: Takes a good minute to get a signal when starting a workout. Interestingly, from a distance perspective, it seems that this is pretty accurate...what is interesting is that when you look at the actual route, you wonder how it even got close to the actual distance. While the route lines seem to mimic what I've done with regard to turns and such, they can be so far off when overlaying the route on top of the map. At first I was wondering if it was a discrepancy between the maps being used but what happens is that it tends to get better about 10-15 minutes into my run. Again, I'm not saying that this is now inaccurate, especially given the results (usually within 0.1 miles or so) but I'm curious as to how it is happening. HR Monitor: Contrary to what I've read in several other forums, I've actually had 0 problems with the HR function at either rest or during activity. It is a bit choppy, but that's what you'd expect on something that is only measuring ever few seconds. I think the key is that you really need to ensure that the monitor will be in contact with your wrist the whole time even if it means making it a bit tighter when working out or by pushing it further up your wrist. Smart Watch Functions: Notifications are good. Nice to get text and phone alerts on my wrist without having to look at my phone but there is a character limit to texts. I also wish was more. Basically all it can do now is phone/text notifications, and controlling music. As I use Bluetooth headphones, that eliminates music control for me. I feel like it should be able to do more (e.g. weather, calendar alerts, etc.)....and maybe it can/will do more but it doesn't as of now. Other (Floors, Sleep, etc.) - The watch does seem to keep a good estimate of how many floors you have. Water resistance is an area of concern. It says it is resistant up to 5 ATM but then you get specific recommendations that you should not take it in the shower...and why is there not a swimming option? Screen: Touch interface seems pretty good. Screen display is blah....black and white. Alas, when it comes down to it, I think I was expecting more out of this watch, especially for $250. When you compare it with what is out there now, it is indeed the most complete IMO, but I feel like the minute some of the other competitors come out, this will be outdated. I'm going to try and give it a little more time, but I think this will be going back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has done a great job so far and look forward to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps track of everything. Perfect gift for the athlete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item,gave as a christmas gas, he loved it-$$$$$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrry Nice!

    I would recommend this to a friend