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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 882 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 882 reviews
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Love this fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surge is awesome very accurate on the heart rate & the gps is fun to use, also very convenient with the Bluetooth

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point with your heart rate when compared to elliptical or treadmill.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Great sport watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features on this watch. It monitors steps and heart rate closely. I wish it had a timer on it, but other than that it is a great fitness watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch, Just not a smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this watch, does everything it should well! I like that I can see my text, I hate that I can't reply like i'm able to do on my Moto360. The screen is decent, I just wish that it had color. Overall a great watch. The small size run very small.. I would advise getting a large

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    OK but wife's Apple Watch is much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that the Surge is just OK. I also bought an Apple Watch for my wife - NO comparison - may make me switch to Apple! My 1st Surge had to be returned - battery did not hold a charge - Fitbit was very fast and fair - great service. Watch is not great to read. Poor display, tells you little, saw StarWars and it recorded me as sleeping!!... does not start counting steps sometimes for first few steps and when it starts it adds some back but not all, our road is hilly and it records as flights of stairs... It really needs work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great activity tracker, but awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks your activities perfectly. Takes some getting used to. Phone notifications are very basic. Recommend if you are looking to track fitness more than using smartphone features.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit surge- It is completely accurate and really helpful to keep track of my personal statistics as a runner. Really happy with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    nice fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've had this for awhile now and it's working great! love the joint exercise community fitness info that can be shared with the app

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Small size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one was small and cut through my wrist so I returned and got the large one which fit perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you need to keep track of your health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Has all the bells and whistles. Love the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife who lives to run, so far it's a hit!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is for fitness. It's in black and white and it's a bit cumbersome to navigate through. The GPS does not work well and it's always "searching". The band comes in two sizes small and large and the bands are not interchangeable. I had to return and go with The AppleWatch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So glad I purchased this tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great! I love the ease of use with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingly, it keeps track of my sleep patterns. alerts me when I have not reached 10,000 steps

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little big and unattractive but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 5 out of 5 stars

    Simply works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surge does everything I need to run outdoors and track other activity plus sleep monitoring. All features are easy to use and the GPS gives me accurate distances without needing a PHD to operate it. I had a Garmin watch that didn't look as good and was more difficult to operate. I wear this all of the time and couldn't be happier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this item. It tracks everything needed by the sports enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter is a runner and has been waiting for this since Christmas. She has been using the clip on . This item is more than expected .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome fitness smart watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    GREAT WATCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps me keep track of my activity now. I love everything about this watch!

    I would recommend this to a friend