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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 882 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 882 reviews
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Surge but for the price you might as well get the Charge HR because there isn't much difference other than the screen. The music control in it doesn't even work to control Pandora or any online music only the one that is in your cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit surge works exactly as advertised. I also bought witch scale so I really covers a lot of info. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and very easy to use. Resolved my issue of needing a watch and wanting to wear a FitBit. The alarm feature and the ability to read text messages/caller ID on my watch are way more useful tools than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    LOVE LOVE LOVDE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this watch - design cculd be better but Im sure that will come. Tried Apple watch & this watch has GPS

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Fit Bit could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple of these. Before they came out with multiple software updates, it would sync with the app numerous times daily. With the newest software, you have to have your location activated on the phone for it to sync. I refrain from doing this, as it takes more battery to leave the GPS turned on all the time, especially when I don't need it. It really is a needless step when you consider that the Fit Bit and the phone are linked through Bluetooth to begin with. The Heart rate monitor could be more accurate also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit offers more features than any other product out there, hands down! The connectivity with the phone is also a great addition! Fitbit thought of everything! This is why they're the number one manufacturer in the biometric field! The unit really brings attention to my daily activities and allows me to be more cognitive of my health and activity. Go out and get your today! It's well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is great and easy to use. Keeps me motivated. Also like how it is integrated with my phones text and calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. A bit pricey, but worth it due to the added functionality of having a screen in place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, simple to sync. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gps

    Rated 4 out of 5 stars

    good product for the serious exerciser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fitbit has numerous functions for a comprehensive view of your exercise activities. also has GPS to record routes. fairly easy to use. two strap sizes, make sure you check the fit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Should have stuck with Garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge every other day which is very annoying. If I forget to charge at bedtime then I lose at least 2 hours worth of activity. Wished I wouldn't gone with the Garmin Vivoactive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Surge is a nice unit. I really like the GPS feature. I like the fact that I can track my bicycle rides. The only thing I do not like is the unit needs charging frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    My wife loves the HR and text message view.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the heart rate addition to collecting steps. I think the text view was a nice bonus for her as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life short, poor directions, product good.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Running Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for mom who loves to run. It keeps track of her time and gps keeps track of her route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch works great from tracking my steps to giving me my text messages!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thin Wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Surge. I would have given it five stars but, I have thin wrists and it is slightly uncomfortable to sleep with at night. Other than that, it is am amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit has a large screen and is easy to use. My 75 year old mother has no problems using this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I already did this survey, but I'll do it again. I received a fit bit for a gift from my son and I love it, then my sister wanted one and I got her one. Hers apparently was not a good one, had to return an replace. But she loves it. And I bought one for my best friend. Hers was not working properly, she returned and got a replacement of a different brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes time to learn all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it syncs with the fitbit one and can see results on my phone. Heart rate seem accurate when compared with manual check of my heart rate

    I would recommend this to a friend