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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 882 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 882 reviews
  • Pros mentioned:
    Gps

    Rated 3 out of 5 stars

    ReviewGuru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky and sometimes does not fit well underneath long sleeve shirts. Took some time getting used to the size and after a few months I still always now I'm wearing it. I purchased specificly for the automatic GPS function and to track elevation as I hike and run a lot and didn't want to carry my cell with me just to use the GPS to track my route. The GPS works well but the Elevation does not function as I had hoped. It does not show the elevation in live time when using the hike exercise function, it only shows total elevation feet after you end the exercise mode. It also does not show elevation on the exercise after you sink it to the fit bit app. If I were allowed a do-over when I was upgrading from my Fit Bit Charge HR I would likely choose the Surge for its less bulky design and continue to just carry my phone for GPS tracking my routes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    functional tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device works well the only challenge is the band sizing should more accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit surge is an immaculate product. I have been using this on an every day basis since my purchase, and no problems have occurred thus far. Easy pairing to a device using Bluetooth and long battery life! Very durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this product to record my overall exercise activity and also to monitor my sleep patterns. The product works well for both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More options w/ easy accessability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad for the watch-style band. More secure and lest chances of losing it. Screen is a little big, visibility is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid watch for tracking daily miles, pace etc. The app is good for tracking progress and routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit for an Everyday User

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, it's great for everyday use. You don't always have to dig your phone out to see who is calling or texting you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great exercise motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features! Great for tracking exercise and sleep patterns. With a little friendly competition from friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and well worth the money spent. It is durable and useful. The text and e-mail alert features are really terrific,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works wonderful but has a few weak spots

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it but was told it linked to weight watchers for food points and active points - store lied- it does not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good way to keep track of things

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    functional and attractive. It took a bit of effort to figure out the interface between the device and my phone or tablet, but now that I know what to do, it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Motivating Physical Feedback instantly available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instant feedback keeps me going. I need motivation. I use the timer constantly when walking. I check my pulse frequently. I like the daily reports that you get when you sync your Surge with you computer. I especially like the sleep report. I would love to know my sleeping pulse rates - average and low. If i could look I would not be asleep. Maybe this will be available in the future. I really enjoy the progress badges. They come as a surprise - they are fun and imaginative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who worksout, I love this watch. Only thing I see is it states 200 less calories are burned than the polar with a chest strap. That is not why I have it. I love the silent alarm feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capabilities of the Fitbit Surge allow for tracking of runs at gym on treadmill or track and through GPS tracking in my neighborhood. Comfortable wristband and useful bluetooth capabilities for seeing incoming calls and text messages. Will continue to use as long as it works

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Don't get it wet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great until I accidentally got it wet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It does all I need it to do and also keeps me motivated to stay moving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around fitness watch. Only a few times has HR been wrong

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fantastic activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously used an Apple Watch, which I loved - but when leaving the iPhone platform I couldn't use that anymore, so I got a Fitbit to fill the role. I mostly only used my Apple Watch for looking at the time, outside temperature, and to record my activity. Except for the weather outside, this Fitbit does so much more on fitness tracking, and the battery life is way better than the Apple Watch; lasting up to a few days depending on my activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont skimp for the cheaper one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up really well, Very useful and connects to the phone rather painlessly. I did my research before buying this item. My girlfriend loves it and keeps up and tracks her workouts very well.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Would be okay if you have a big wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my wrist. Returned for a Fitbit HR which I had before

    No, I would not recommend this to a friend