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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 881 reviews
  • Rated 5 out of 5 stars

    My new fitbit is great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new fitbit surge and use it daily to record my exercise and food intake . It has many different features and I'm still learning how to use it effectively. Great purchase no regrets :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product band s little small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product keeps you thinking about fitness and the total amount of steps you take daily

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surge and all the functionality. The ability to track various exercise routines it great and is in synch with the phone app. THE GPS feature uses a lot of battery power.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fit Bit Surge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this activities tracker! battery life could be better, over all very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Fantastic activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great activity tracker for many different activities. For accurate heart rate during vigorous exercising you must follow the instructions and move the tracker farther up arm. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Poor watchband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-4 months after getting this watch for Christmas, the band bubbled. Asked for and got 2 additional replacements over the next 6 months. They bubbled too. 4th band wore during last of 1 year warranty and past. It bubbled along watch face which is built into the band as well. I'm back to my stainless steel Seiko Analog watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fit bit review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit bit review. The app is very accurate. I don't like the fact you're not able to text back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is a nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device. I wear it daily. I really don't like how bulky it is. And I wish it had some of the features similar devices have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great and looks great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the blue color and get compliments on the look. The operation is easy and works great. I do hiking and like to track everything. This provides all the things I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fit bit watch for serious runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love running, I run 3 miles five times a week and was looking for a fitness watch to buy. The fit bit Surge is amazing, If you're a serious runner, I recommend getting the fit bit Surge. The GPS tracker is what really won me over. the GPS tracker tracks my runs,tracks the routes I take, how fast I ran every mile lap by lap or mile by mile. Its full of useful information that motivates you to do better every time. I'm definitely happy with the fit it surge and would recommend it for the serious runner/athlete.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The step count and heart rate is not accurate. When you wear the surge on your wrist and if you move your wrist sideways or up and down it moves your step count up as well as your heart rate. I will be returning mines soon. Also you have to charge it every 3 days.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. I am really liking the swipe feature and the adjustable band

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    It's amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bothered me a bit in the beginning because I wasn't use to wearing a watch all the time but I really like it now. It's amazing and it's very accurate ! Love the Fitbit !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less Than A Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first tracker, but unfortunately not my last within two years!! This tracker is built to fail

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has GPS on it. A little big on my wife's hand but perfect on me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The comes apart from the display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band comes apart from the display part. Fitbit did send a replacement but the same thing is happening

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great for fitness guru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides optimum fitness tracking, durable as well and long life battery

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Does everything I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for the all around athlete. GPS enabled, tracks mileage when running outdoors and various other activities. Not waterproof, but otherwise a great product

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great addition to my workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I function as a personal trainer and have utilized Polar and Garmin. I was pleasantly surprised by the accuracy with the Fitbit Surge. For me this is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loved her gift. being able to track all the activities

    I would recommend this to a friend