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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 881 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is everything that I expected. The watch fits wonderful. I wished the battery would last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Had to Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone 5s, and had to constantly remove/reinstall the device to sync info on the app. Also, I am a smaller adult. I do not recommend. Even the small looked HUGE on my wrist.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    It is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot my only drawback with it is that it is so wide. I love all the features it has and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and she loves it! Very eay to use and instructions are straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Helps with Heart Rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been ideal for my health. Allows me to monitor my heart rate while I'm completing everyday activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality! Larger than my last fit but great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Fitbit because of the new band. It’s larger size wise than my Alta but if it were to fall off (which hasn’t happened) I would know. I lost my Alta multiple times....the surge is larger and is more like the watches I’ve worn previously. I have tiny arms. This model actually hasn’t slipped and I can wear it on the 2-5th notch.. without feeling like it’s moving or it’s digging into my arm. Been great so far..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big for my small wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band was uncomfortable but it did everything it was supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surge is an uptick from the previous tracker I had, love the heart rate tracker and the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is very attractive and has wonderful features especially for runners. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike older fitbits this one seems to be really accurate at counting steps. I love all the features.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Little too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Fit bit Blaze and thought the Surge might be an upgrade so I decided to give it a try. The face display was not in color and I also thought it was a little too bulky for me. Other than that, it was ok.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great exercise aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of installation and syncing was easy once I figured out that I couldn't install on Windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product. It is great for those looking to stay fit and track steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitness, diet, health manager. Features and auto sync helpful. For the price, programmable alarms should allow discriptions and full adapter for charging should be included. Would purchase again. Service advisor at Best Buy excellent revuewing features withme

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    My sister loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister for Christmas and she loves it! She tracks meals, steps and sleep.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice tracker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tracker for the price, had to return it because it was just a little small for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This watch does everything that I hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After talking with the sales person, and reading the information available at the store, I was able to compare several products. I found all of the features plus a price that worked best. Not only that but I can buy accessories to make it pretty too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just wasn't what I expected so I returned the watch

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I want it to do. I compared several different brands, and I kept coming back to the Surge, and I'm glad I did it. The only thing that I would change if i could is its high profile. Otherwise, I'm completely thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the best product I ever purchase. I used it everyday to stay fit

    I would recommend this to a friend