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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 881 reviews
  • Rated 5 out of 5 stars

    Handy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit for my wife for Mother's Day and she has been hooked ever since. Always checking her step count and competing with her girlfriends with the workweek challenge. It was a great purchase and I'm considering one for myself

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Problems already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get exercise mode to change; battery does not seem to hold charge like they said it would

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife she really loves it. After telling me about all of the features I actually gave my Apple Watch to my oldest daughter and bought a Fitbit Surge for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    motivator....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight and reliable monitor which keeps you in constant touch with the training data which without a fit bit you would never be able to view. It also works as a motivator to get you to increase your pace to aid with progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Fitbit smart watch, love GPS tracking, wrist-based heart rate monitoring is very nice feature, great real-time workout stats like distance, pace, elevation climbed, and heart rate intensity, great for training

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sometimes its difficult to get the product to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as well as I thought.. it does keep track steps etc... doesn't stay in sync with my I phone keeps going out....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your only interested in using it for exercise than its ok but if you need more tech on your wrist there's some better choices

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned this item, works great but it looks too big on your wrist, not for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fits well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection for activities. syncing is rather slow. but other than that, has everything that i need for activities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit is great - wish it had a color display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the fitbit surge, just wish it had a color display. At times it can be hard to read the screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of liked to be able to design my own display ie, time with seconds on click screen, time on fitness screen,...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for daughter, she loves it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitbit for runners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried various Fitbit watches and this one is really the best for my needs! It has built in GPS so when I go for my runs... I don't need to bring my iPhone to track. Also the battery life lasts forever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it. Better and cheaper option was available at Costco

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this watch to anybody, it easy to keep track of activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver for smaller people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have CHF & recently went though a stay in the hospital. The Fitbit line of products gather the data for me to use with an app my Dr. Uses, I can be monitored from home & not have to stay hospitalized. A+++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. The only issue is when I sweat when working out the hr monitor does not work as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipient has been very happy with the features and it syncs with apps on their phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I needed. It keeps me motivated! It took me a couple days to figure it out, but I didn't read directions either!! I am having issues with syncing to MyFitnessPal but not a huge deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bands dont last and are not warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it has been almost 2 years since I purchased this item. To be honest I forgot where I bought it and just found the box. My band broke within the year I purchased it. Called fit bit and no replacement I would not warranty it. Do you have bands now to replace them or am I just screwed with over a 250.00 purchase and throw in the trash?

    No, I would not recommend this to a friend