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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 881 reviews
  • Rated 4 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great very useful would recommend for anybody

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    it currently has no display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really enjoying the Surge. Then the display turned off, nothing happens when it charges. I have tried to reboot it and still doesn't work. I am in contact with the fitbit company on what to do to get it fixed or replaced.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tracker, good battery life and screen size on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this watch all day every day. I use it to track my runs as well as strength training and other workouts. I absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with this purchase! I had been excited to get a fitbit for a while and it definitely did not disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this products engagement & sleep. Bad band

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There are flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as accurate. I ran a 3 mile course and it was off by .35. I'm pretty active and on my 4 or 5th fitbit now due to screen fogging up, material coming apart. Challenging your friends is fun. I highly suggest getting the protection plan if you are very active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart each!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as advertised. A real crowd please remember . My wife only takes it off to shower or recharge! Worth the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    fitbit surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to upgrade my fitbit flex and bought the surge. I ended up returning it after a few days..the reason was while on the treadmill, it stopped recording my steps..and never worked afterwards..too costly for this to happen to it.. So sticking with flex for note

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought one for me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Xmas present for my girlfriend. She absolutely loves it!!! She set it up herself and wears it all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to purchase my first fitbit! Disappointed in product description, in particular the band sizing is too short. The various functions are not intuitive and requires too much effort to record basic information. Buying Apple watch in October.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save your money and buy the pulse watch 1234567891

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from the charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the charge HR to the surge and love the differences. The bad is a lot more durable than the charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ver accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time to buy this product as I felt it was too new!! But to my surprise it is exact what I was wanting!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out the heart rate monitor is not accurate! Since I am a runner this is a major bummer. In fact, I was trying to get my heart rate up to a good cardio level and it just wasn't getting there and ultimately strained myself.... not good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the surge before the Apple Watch and many other alternatives had GPS built into the watch. Unfortunately, the GPS functionality in my Surge was horrible. Often I'd stand outside for up to 20 minutes and never pick up a signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. It is exactly what she wanted in a fit monitor. She just have to remove it when she sleeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the fitbit a lot, unfortunately this one was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this ftbit not realizing t was a small wrist band, took it backa nd exchanged with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good tool for running. I would reccomend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for someone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was so happy to receive this Fitbit watch. It works great and she has had no problems with it.

    I would recommend this to a friend