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Customer Ratings & Reviews

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The comparable value price is $199.95

Customer reviews

Rating 4.3 out of 5 stars with 881 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are positive about the Surge Fitness Watch (Small)'s heart rate monitor, sleep tracking, GPS, ease of use, and accuracy. Many appreciate its numerous features and easy-to-read display. However, customers are negative about the watch's size, battery life, and water resistance. Some also reported issues with band quality and considered the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 881 reviews
  • Rated 5 out of 5 stars

    Great tracking of my activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit. Does exactly what I need. Amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand. Not happy with this one. It might just be a defective one. Waiting to hear back from Fitbit to see if they will replace it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great starter watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch it was a great watch but Decided to go with the Apple Watch because it’s waterproof and I’m a big Apple fan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 7th or 8th replacement with most of them occurring w/I the last few months. Most of the returns were for condensation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only lasted one year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this watch for a year, the band fell apart but they did replace the whole watch

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned to store for an Apple, seemed to be an adequate tracker though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is okay, does what you need it to for fitness, just a tad to bulky though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a little technology in my activity tracker so I purchased the Surge. Was disappointed. Upgraded to the Apple Watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To big for smaller wrists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the features but the face was just to large for my wrist...Returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it was too bulky and didn't fit comfortably on my wrist which made wearing it to sleep undesirable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase, particularly given the price. The app that supports this is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bigger than what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call Fitbit wouldn't recognize windows 10. Was painful to get started.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was okay, until the band broke off.. i guess its common in fitbit products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrist Band kept breaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the Fitbit seems to work really well. But after about 6 months, the wrist band starts to break off from the main watch head. Fitbit replaced about three of them for me and eventually I got tired of this and switched to a different brand and haven't had any issues with the new brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am into fitness but this watch is for the fitness gods and godesses lol

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Surge worked fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual device worked fine but the rubber kept peeling badly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Good features but does not last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second FitBit Surge in 2 years. Both stopped working right after original warranty is over. I prefer FitBit rather than Apple watch, but do no recommend it unless you are prepared to buy a new one every year.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't like how it fit me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this watch but the design was just not for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device would not connect to my iPhone 6 Plus. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no interchangeable bands like the other styles

    No, I would not recommend this to a friend