Customer Ratings & Reviews

Very sleek and easy to use. The battery doesn't seem to last long and I'm not very fond of the strap. But otherwise it does what it is supposed to do and more. I really like that it can tell me who texts or calls me. This feature is especially useful when I'm at work.

I use it during heavy workout sessions and impressed with how it is connected to my phone and captures all my training session burn. Looks and feels durable out of the box.

Wish I was made aware of it not being compatible with I-Phone. Bought it for my wife and that is her only complaint. Had the Best Buy employee made me aware of that I probably would have purchased an Apple Watch.

I love my Versa 2 especially the feature with Alexa because sometimes I just don't want to pick up my phone so all I have to do is tell Alexa what I want my text to say. Also love the app to view the weather much easier instead of going to my phone and opening the app up.

Totally happy with this Fitbit. I haven’t learned how to use all the features yet but I’m working on it. not much information regarding the setting up and uses come with the device. I have to rely on the internet. That could be improved.

Bought this for my wife. Great upgrade from the charge 3. Device is fully capable of performing most of the functions an apple or samsung smartwach is capable of. She loves the device so much that she has hardly taken it off. I call this a win. Happy wife, happy life.

It does a good job of tracking my steps and miles walked throughout the week. The only thing I do not like is the battery does not last as long as advertised. I have to charge it every other day.

It worked great the first several days, however it was during thanksgiving and I wasn't really paying attention to it or trying to use the full features. Spotify, which played a huge role in my decision, is really just a marketing ploy. I have spotify premium so it works and that's as far as it goes. For example, if you want to do fitness tracking such as a run then you can't control your music; like, skipping the song, putting it on shuffle, etc. If you want to control your music during your run/workout you have to pause the workout find your Spotify app, then skip/choose a song, go back to your workout hit resume, and your back at it. Raise your hand if you like pausing in the middle of your run to select a song, nobody? Me neither. That's why fitbits ability to play Spotify, in my opinion, is just a marketing ploy because its function is absolutely bare minimum at best. Fitbits minimum functionality with Spotify is worth a 2 star deduction for me because I imagined not needing my phone to control my music and not having to choose whether I want my fitbit to track my run or if I want to control my music. Furthermore, I am deducting 1 more star because in the last 4 days my watch is having syncing issues with my galaxy s10. (Which means you can't use spotify when this happens). The first day I troubleshoot the problem myself and basically unpaired the versa 2 from my phone and fitbit app, cleared the cache from my phone, then redid setup process and that fixed it for 24 hours. Then the problem happened again so I called customer support. They were friendly and said they were having issues with this and had engineers on it, "give them 24 hours" I did and most the next day it was working again until I was ready for my workout and could not get watch to sync (which means no run tracking or anything of the sort as it needs to be connected to your phone for those features). So I called again, and they ran me through the troubleshooting process that was exactly like I did the first day and lo and behold it worked.... until the next day which is today. There was an update today but my phone could not sync with watch in order to update it. I call again and same exact troubleshooting method and it works. I ask, "will I have to do this every day to get my watch to work?" The customer service rep assured me that I would not have to. I hope he is right. What am I left with? I am left with a pedometer that is connected to a community that my family belongs to. Everything else is letting me down, including the sleep tracker, which 3 out of 4 of the last days hasn't given me a sleep score or hasn't tracked my different sleep cycles (which is a really cool feature). Basically I'm giving Fitbit 4 more days to convince me to keep it and all it has to do is stay synced with my phone for the majority of the time (I know nothing works 100%) I just need it to work when I need it to and not have to troubleshoot for 30 minutes before I go on a run/workout. If not then I will be returning this watch a long with the 3 other fitbit watches that I bought for my family because if the watch isn't good enough for me, its not good enough for me to give to someone.

I like it although there are some bad quirks. I have literally been burned by it several times even with following the care direction. Everything else is good, it is not always correct on your sleep patterns. I could be reading a book and it logs as if I was napping.

I love this Fitbit watch it does so much this is the second one I bought the first one after a year I dropped it and broke it and I couldn’t stand not being without one I had to go get another one

I upgraded from a Charge 2. I love that it is waterproof. Seems durable so far. Woven band is great and the attachment system is better than the clips on the Charge 2. Wish I could use the watch for my phone call, not just answering the phone. Would definitely buy this again.

I upgraded my Fitbit Blaze for this one and it's great! It does everything I need it to do. The original band it came with made my wrist break out but I got a plastic breathable band and it's been fine ever since. I'm very happy with my purchase!

Fitness band, good for while, then it just ceased to funtion

I got this smartwatch for my mom. It has a good, large display so she can see it easily. The setup is a bit complex ... If she were to try and do the set up on her own she wouldn't have been able to. She still calls me for help with certain things but we always figure it out.

Birthday gift for my wife. This is her third Fitbit and second Versa. She absolutely loves it. Walks everyday and monitors her steps. Set up was sooo easy. Just follow the steps and you are quickly done.

High quality fitness tracker. Upgraded my wife's Inspire and she has lived it. Pair with phone for notifying with texts and calls. Works great!

My daughter bought the watch and she likes it. She doesn't wear it everyday and forget to ask her why. I know she does enjoys it. Very nice and pretty.

I love this watch! It does everything I wanted it to do and more. The charging is quick. The clock faces are plenty to choose and lots of helpful stuff in the app.

I am very happy with the Fitbit - Versa 2. There was an adjustment from the Fitbit Charge HR and although some of the functions are different it performs well. there are so many faces available I've not settled on one yet but anyone will find a face to their liking.

This was a gift for my very active 60yr old mother. She absolutely loves it. This is her first fitbit surprisingly but she is very pleased so far. She has had no complaints so I am giving 5 stars. If she has any complaints I will return...