Customer Ratings & Reviews

I spent a lot of time researching fitness watches/trackers and finally decided on the Fitbit Versa 2. I didn't want an Apple watch because of the expense and too many features I simply didn't need. I mainly wanted a watch for fitness monitoring and especially its sleep monitoring features. I was excited to get it going only to be sorely disappointed. Aside from the physical design, the rest seems as if it were an afterthought rolled out in a rush for the holiday season without undergoing proper product testing. The problems started right out of the box when I had to change to the larger wrist strap - I finally got it done after about 10 minutes of fiddling with it. Then I had to go to their online community to figure out how to tweak my iPhone settings so I could just download the latest software/firmware and initially set up the watch. The watch's menu system and companion app are haphazardly organized and confusing and you even have to login to your account online to make some changes, such as adjusting the time from 12 to 24-hour format. Only after I got into the system to do some troubleshooting did I discover a note that said that they are aware of problems it was having with Apple iOS 13. Gee, that would've been great to know BEFORE I bought it!!!! I cannot maintain a wi-fi connection even right next to the router and I continuously have to reconnect. The sleep function is supposed to show the different stages of sleep (REM, deep, etc.), but I suspect that this feature doesn't even exist, but it's hard to know since the watch only tracks my sleep when it feels like it, which isn't often and has never shown sleep stages. (UPDATE: After reading some other reviews, apparently that feature is available only if you pay a $12.99 monthly premium. Talk about ridiculously overpriced!!! Never could find that in any of the ads or documentation.) I don't think the fitness tracking is very accurate either - I spent most of the day sitting around in the house yesterday, but somehow, after only 6500 steps, I managed to burn 3,400 calories. I don't think so! And the "How to Use" manual in the app isn't very helpful at all. I suppose I could continue searching the message boards for fixes to all my problems, but after 45 years of working with computers and technology, it just shouldn't be this hard to set up a fitness watch!!! I was expecting so much more from THE innovator and pioneer of fitness tackers/watches and maybe the Versa 3 will be better, but in the meantime, I think I'll go back to Garmin or maybe try Samsung. Two words of advice for you Fitbit: SIX SIGMA!!!!

Nice watch, functions as it should. Only wish it was easier to see the time - have to tap, move wrist several times though when you are in bed any constant move it lights up just fine

Got it for my mom. She loves it. She wears it everyday.

My wife is a huge Fitbit fan, so when her old one died, I bought her this watch. She loves that it feels more like a watch but still gives her all her Fitbit functions. Price is ok, when you compare it to my Galaxy watch. So far so good.

Did not want iwatch. Too small in my opinion to answer text emails etc. The Versa works great for me as a fitness monitor and a notification device regarding texts, emails, phone calls, and other alerts I want to receive.

I bought this for my college aged daughter who tried the apple 5 watch and did not like the sleep tracking details in it so she returned it and got this Fitbit watch. She absolutely loves this watch and wears it all of the time.

Love my new fitbit that I got for Christmas from my kids. Besides counting my steps I love that it notifies me when I get a text and phone call so don't always need to be on my phone

Purchased for my grandson’s birthday. He was very excited. He set it all up last night after opening. He’s set to pay for purchases at point if sale locations and is excited to try it out.

I have been using my FitBit Charge for 3 years and finding it increasingly difficult to read - ageing eyes. I really appreciate the Versa's larger face with larger fonts AND the always on option.

This is a quality smart watch for the price. The only downside is the battery does not last 4 plus days like it claims.

This Fitbit couldn’t get any better unless you could text on it. I love being able to see a full text and not have it disappear until I erase it. I like that my phone rings on it. The display screen is nice but not too big.

This was an upgrade for me from a Charge 2 and I really like the functionality of it, I don’t need a lot of the bells and whistles so this is just perfect to have some nice features and still not feel like you are doing the most. I highly recommend it!

This is my 3rd fitbit that I have purchased and I love it. The features that it has are great and I haven't even tried using them. It's a nice looking watch and you can use it for the gym, casual and going out too. Highly recommended

This was a gift for my 11 yr. old grandson and he is beyond thrilled with it! He was even able to download his Starbucks gift cards to it so that was another plus about this smartwatch.

Christmas gift for my daughter. She specifically wanted a "smart watch" that could monitor her heart rate. She loves it! She was thrilled with all the additional features that the watch had. I loved the price!

Purchase for my son who likes to wear watches. I thought this would make a good starter smart watch for him. I chose this due to good rating on battery usage. So far so good,he will use more of the other features closer to track season.

This is a great smartwatch for fitness enthusiasts. It doesn't have the same functionality as an Apple Watch or a Samsung Wear, but it gets the job done. There are some odd quirks to get used to, but overall the quality is good and it gets the job done.

I have had this watch for 2 years now and it is still holding up great

I like it a lot now i can see want time it is and it does a lot more it tell me how many more step i have to take and so much more. i love it

This was a present purchased for Father's Day. Great product and a step up from the original Versa. Great watch face and band for a man especially. Moderately priced.