Customer Ratings & Reviews

Works great. I like the hourly reminder to get up and walk.

Like every other Fitbit i've had, it worked great for a little over a year and then died. Tried restarting and factory restarting, the screen would not turn on. They all seem to last just long enough to not get the warranty.

Basically a useful tool for exercising but heart rate monitoring is not very acurate. Price is good for the provided quality.

I was excited about this watch since I purchased it for exercising but the stat tracking is garbage. Every now and then all my stats erase during the day, not the next day, the same day. How is it that have 0 steps by 6pm while wearing this watch all day and exercising? The heart rate is also garbage. My heart will be pounding during intense exercise and it will read 100-110bpm. I don't have it to loose and not to tight, I basically have as tight as instructed and when that didn't work I would tighten it one more notch and still the same results. This is not for intense exercise. It might be better for walkers only and hopefully not care to much about stats. If you have an iPhone, might be better to get the apple watch.

Perfect watch for sports and going out in town to relax

I love when using it while i am working out. Super!

I purchased this Fitbit because I wanted an convenient way to see my text messages without taking my phone out of my pocket or purse. I use the fitness portion of the watch for fun. My twin sons have the same Fitbit and had success with them for almost 2 years. Ironically, as soon as I got my Fitbit, my one son's died. The screen went black and never returned. We contacted Fitbit and they tried a reset that worked for 1 day. We contacted them again and tried to reset it again and it did not work. They offered a 10%off coupon for a new one. My second son's watch died a week later. We called Fitbit again and they tried again to reset it but it failed. They offered another coupon. My sons received these watches as gifts for their 17th birthday. We have decided NOT to purchase new ones. Paying almost $200 for a watch that last under 2 years is ridiculous. I have had my watch for over 2 months now. I no longer get alerts from my phone after I downloaded a firmware update last week. I am going to contact Fitbit to see if they can fix it. If not I am going to ask for a refund. Unfortunately, it is too late to return it to Best Buy. I am really disappointed in this watch! It is wasteful and expensive! Buyer Beware.

This is a great watch. Wish to buy one more for myself too.

My daughter can't stop talking about it. She works at a hospital.. and it's perfect for her to monitor her steps.

This was the replacement of the one bought almost two years ago, It basically died on me in New York, so I bought this one, Well, 4 months later, I had to have this unit replaced. I love the app, which is really the only reason I tolerated this product.

Nice watch. Hope it last longer than the first one.

Cant complain on the watch, as always its fun and fast.

A great watch and a definite upgrade over other fitbits.

This watch gives the Apple watch a run for its money.

First one was defective -- still learning capabilities.

Not real happy with Alexa. She doesn't work very well.

Absolutely Love this product... wear it daily ..LOVE LOVE

It has taken Fitbit a while (too long...) to develop and market a mid-level tracker but this one feels successful. Online reviews about battery life are IMO oversimplified and the actual day-t-day expectancy is 4 days, not 6, and this is with continuous usage. Graphic display and shock-resistant attributes are also accurate. Recommended is you don't feel the need to filter every verbal conversation through your phone, and definitely a superior tracker to the Charge 4, Charge 5 and Sense 1.

But too big. Strap too stiff should come with covers

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