Customer Ratings & Reviews

After several very frustrating conversations with FITBIT support I’ve concluded that they only collect the GPS data for generating the map and are relying solely on the distance per step function of the Versa 2 for distance. This makes this product largely useless to serious runners who don't want to have to do the data processing manually.

Cannot get the messages to come threw the watch and tried numerous times.

I have been using Fitbit since it came out. The only advice I would give is a screen protector. I scratched the screen for the first time, but it's not that noticeable but really should have gotten one for this.

Wore it for two weeks but developed wrist pain. Great features just couldn't deal with the ache

Ok. Bought for daughter. Wore for while but then stopped. Teenagers.....?

I'm not enjoying all the features yet, this watch was a lot harder to set up than my first fitbit

It doesn't keep battery charged for more then 2 days n I have it on battery saver

This product is nice. The instructions were a little difficult dealing with the notifications.

Worked well only for an year and then display stopped working

Very easy to use. I prefer apple iwatch though. Yeah its expensive but its worth it

This product is very similar to the Blaze, but the band has continuously caused irritation to my skin on my wrist. As a result, it makes it unable to wear and therefore use. I will have to purchase a new band if I want to continue its use, but I'm disappointed that I have to spend additional funds in order to use a fairly pricey item.

When it works, it's just fine. I had to replace my original watch via warranty after four months, when it would not recognize Alexa commands. Today, the face became unresponsive to touch or swipe. I chatted with Fitbit to try to fix it, but they determined it is defective (again). Since the watch is now out of warranty, they refused to repair/replace it. BUT they did offer me 35% off of another Fitbit purchase. That offer will go unused, as I will never buy another Fitbit product again. The credit card that I used to purchase the watch offers a one year extension to the warranty, so I will attempt to get the watch replaced, or, hopefully will receive a refund so that I can buy a quality smartwatch that stands behind its quality.

After the first year Fitbit would not turn on and had to purchase a different model.

I liked the original verse more. Hasn’t been much of an upgrade in my opinion

Constantly will not connect. Says app needed when i already have the app..3rd differwnt fit bit with this issue

Watch is ok at best to me.if I bought another smart watch I would try another brand

Slow user interface. Has to return it and I wanted to like the watch.

Bought for my wife for Christmas. She enjoys is so far. Does what it says it does.

I have only had my Versa 2 for four months. The touch screen stopped working. I have had numerous emails, chat, and phone calls with Fitbit over the last 8 days. I have had to jump though hoops to try to get my watch fixed under warranty. Today I gave up. I have provided videos, my actual receipt, and have repeated my issue over and over. I still have no answer to my issue. Reset it four times, then four more times. They will not help. They try to get the customer to give up. I should have bought an Apple Watch. I have been a Fitbit customer since 2012, but never again! Buyer beware.

For the price just go ahead and buy an applewatch.