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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7769 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Versa 2's ease of use, long battery life, and accurate sleep tracking capabilities. Many also highlight the positive aspects of its step tracking, various features, and reasonable price. While some users mention issues with the band's quality and occasional connectivity problems, the positive feedback on core functionalities outweighs these concerns. The watch's design and screen size also receive praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,769 reviews
  • Rated 3 out of 5 stars

    Not the best for iphone users

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the size of the face and the features, but as I have an iphone it was too much work to pair it to my devices and use the app. I returned and got a Apple Watch for ease in connectibility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit needs more analog watch face choices

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These watches work pretty well; could have more user-friendly interface on the actual watch; hard to find/ change simple analog watch faces; not the greatest. Sleep function is interesting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not accurate when counting actual steps.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially loved the smartwatch. During my workouts, the watch was accurate with steps, but HR displayed was around 90. I had almost passed out on the floor from being out of breath. So there was no way the 90 was correct for my HR. The next day at work, I stepped over 1500 steps while SITTING AT MY DESK not moving at all. Was disappointed because I want to ensure that I have accurate steps accounted for daily. Seems to count arm movement, even when you are not walking. I tried it out for 6 days, and just returned it this afternoon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I Should've Known...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've known NOT to buy this when Best Buy wouldn't protect it, but I have the first one and LOVED it, had it for years. This one, not even a year old and won't even turn on now. Wouldn't stay connected to my phone when it did turn on and even then, some features wouldn't work. Sadly disappointed AND I can't even get a clear answer about a warrenty exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Feb, it malfunctioned thought it was me reset it to factory and the watch simply does not work. Did not last 6 months, this is the second one that happened too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked okay. I was bummed that transfering music to the watch was not as easy as I thought. I wanted to run workout while listening to music without carrying my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok smartwatch.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice smartwatch, sadly the edge chipped and salt water got into it. Broke less than a year after buying it. Probably woun't buy another one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very difficult to program, not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the Fitbit is much more difficult to program and operate. In order to use Pandora in it as advertised, you must have a monthly or yearly subscription. The Charge 2 was easier to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Versa 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products wife loves it does everything she needs and is very easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad batch for the watch.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th watch I bought. I loved the other ones but this one we cannot get the time zone changed. We even deleted snd reloaded the app but it still will not adjust the time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My versa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device to track your performance during workout but sometimes gets stuck and does not record all your steps and when updating with the app is a little bit complicated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apart from having a pain in my wrist when wearing it in the beginning (which I did google regarding it). Had an issue with it recently with charging it, had to reboot it so to speak so it would charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery dies Quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Fit it. It has awesome modern capabilities but the battery dies quickly. You also must set everything up from your phone or computer instead of the band which can be inconvenient.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    Breaks easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band broke within two weeks, and watch itself malfunctioned within 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    This was a gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone gifted this to me and I returned it. I upgraded to the Apple Watch series 5 mainly for ease of use and compatibility with my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temporarily great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first, for a week. Performance deteriorated quickly. Stopped syncing unless plugged in. Watch face doesn’t show data unless button is pushed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with an iPhone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many Fitbit products in the past. My charge 2 would receive all my messages but the versa 2 will not receive messages on an iPhone. I tried to resynch everyday and it would not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A two year watch- not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, quick interface and light weight. Too bad that after two years it no longer works.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, LouP. Sorry to hear your time with the Versa 2 wasn’t as long as you would have liked. We’d be happy to investigate to see what may have happened and find you a solution — when you’re ready, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Good but it will break

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this product is good. The Versa is guaranteed to breakdown, it is just a matter of when. It will be the battery or ability to charge the battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read. Comfortable and stylish. Keeps track of everything I need.

    I would recommend this to a friend