Customer Ratings & Reviews

Main reason for purchase was Alexa feature but it was found to have connection issues and couldn’t be used hands free.

It’s ok so far but the sleep log is not accurate, especially if you have to go to the restroom in middle of the night

I don’t like the Fitbit because I don’t want to wear something 25 hours so I returned

So as a watch, it's great. I love that I can change the watch face and the heart beat and walk sensor works well. I love the cloth band. It's my favorite thing. My issue... the sleep tracker is off. It does not calculate sleep at all. So if you are actually trying to watch how you sleep, this does not work. Go with different fitbit. I'd go back to the charge 2 if I didn't crack the screen.

Purchased my second FitBit 09/24/21 and the heart rate tracker stopped working this week. I was hoping it would last me at least a year as my other one did. Very disappointed as I workout regularly and I rely on my Fitbit to keep track of my workouts and stats.

The heart rate monitor is inaccurate while exercising. I'm super irritated. Fit bit is no help.

Haven't figured out all iPhone. With my new samsung phone. Charge was easier to pair with iphone.

It’s ok, not happy about battery life, I’m charging ever 3 days, my original Fitbit battery last at least a week

Doesn’t work as accurate, calorie tracking is bad. Charging is good but touch sensors are poor

Overall this is an ok secondary sport watch for a kid prior to spending the money on a smart watch.

Not so good akways hv problems charhing and setting up

I am disappointed with this watch. I have had a Blaze for 3 years, with no screen protector. Not one scratch. I have had this Versa 2 for one week and there are multiple scratches. I doubt Best Buy will take it back, but I will try. Why did Fitbit lower their screen quality? Not happy at all.

I bought this for my gorlfriend who has alot of medical problems that keep her from doing alot. She is doing more now and enjoying it because she is setting goals with the watch. She utilizes hers more than i do mine. Best investment ever!!

I had to return it because it kept making my wrist itch. I tried cleaning the band with alcohol, peroxide, and even switched the band to the larger one and still had the same results. I previously owned the Fitbit Versa before it gave out, but I didn’t have a problem with it irritating my skin like the Versa 2. Maybe I should try a different type of band.

Worked great for a year then stopped tracking. I expect more for something so expensive.

It picks up vehicle vibrations and are counted as steps. I do like the sleep monitoring though.

This was just ok. It worked ok, but left a rash, red marks on my wrist. I’m no longer using it.

Love the watch, but I don't use it anymore. The battery life is poor and takes too long to charge.

I've owned FitBits in the past. This is by far the WORST! For the money paid for it, it is horrible. Getting it to sync properly - awful. The ability to easily navigate, non-existent! I would NOT recommend this one! I only wish I had not waited so long, I would have returned it! :(

Had to take it in today to the Geek squad. Froze up and could"nt use it.