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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,808 reviews
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for our daughter! Perfect for every day use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Heart rate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not accurately read heart rate. Spotify access and remote has also been removed from the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall really enjoy being able to track my steps and set goals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought myself a Christmas present. Upgraded from my previous Charge 4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My take!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch, but my band will not stay attached to the watch. It falls off my wrist more times I can count a day. Love the watch, but it will be broken because this soon.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MJT02. We're sorry to hear that the band on your Fitbit device won't stay attached. If you haven't done so already, please try our tips for securely attaching the band here: https://support.google.com/fitbit/answer/14237222

  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    Needs better quality watch bands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device But Fitbit Needs to stop using this type of watch bands, I literally burned my skin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch started glitching on the 17th day and it took some time for it to go back to normal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. I mainly check time. But still figuring out benefits

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Versa 4

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch in March of 2023 and exactly now March 2024 it stopped working, is it only supposed to work 1 year only???!!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, GuisellaL. We're sorry to hear that your Fitbit Versa 4 has stopped working. We recommend restarting your Fitbit Versa 4 by pressing and holding the button for 10 seconds until you see the Fitbit logo on the screen, and then releasing the button. We also recommend checking out these battery charging tips: https://support.google.com/fitbit/answer/14225530

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 4 out of 5 stars

    Smartwatch upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs and then some! Old warch had battery issues. Best Buy tookcare of me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s lost functionally since the model 2. The battery dies much quicker and you can no longer control music from it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the watch does a good job. It has pretty good battery life and it's very streamline. Some minuses are it disconnects from the phone. It's screen is also not that scratch resistant. These aren't necessary deal breakers. A good option if your looking for a watch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great for fitness tracking and other application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit versa, the only thing wrong is it didn’t come with a screen protector

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Versa 4 downhill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No spotify music control anymore and blister from back of watch

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Budget Health and Fitness Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Versa 4 offers an impressive array of health monitoring features, including 24/7 heart rate tracking and real-time stress management tools. Its built-in GPS and over 40 exercise modes make it an excellent companion for accurately logging workouts and outdoor runs. Users benefit significantly from the Daily Readiness Score, which analyzes sleep and activity data to optimize daily fitness goals. The device also tracks blood oxygen (SpO2) levels and skin temperature variations to give you a deeper look into your overnight wellness trends. Complete with a slim design and a six-day battery life, this smartwatch seamlessly keeps you motivated and informed about your overall health.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate tracking, Sleep tracking
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Great fit bit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this fit bit versa 4! I had one and it ended up being left at the hospital and never found. So, I had to get another! I live how it keeps track of my heart beat, sleep, and much more! I recommend it also has tap to pay option! Just cant figure out how to turn of vibrations. I got a stretch band from amazon that i like more than the band that comes worh it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I have purchased a Fitbit Versa , I have bought since the inception of Versa I love the lightweight, the functionality for my specific needs , and the accuracy for my fit tracking... on the other hand it has typically only lasted 3 years before the battery will not hold a charge for less than a 24 hours, charging every night which then I am not able to track my fitness

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate tracking

    Rated 5 out of 5 stars

    Love Fitbit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Versa Lite that is no longer being supported by Fitbit. So far, so good. It does what I want it to do—track steps, calories, exercise, heart rate. Many watch faces to chose from. Charges quickly and holds a charge for 4 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really big upgrade from a Fitbit sense 2, much smoother and more features. Ease of use is great, cute looking as a watch and visuals are really good.

    I would recommend this to a friend