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Customer Ratings & Reviews

$364.95

Customer reviews

Rating 4.5 out of 5 stars with 2636 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,638 reviews
  • Rated 5 out of 5 stars

    Mr Pulver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product. It helps with her work out and it’s water risitant

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always switch screens when tapped. Supposed to stay on but does not and when you flip your wrist it only comes on part of the time. Just get a smart watch. It does more!!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, PennyC. We're sorry to hear that your Fitbit Versa 4 screen does not stay on. Please make sure that your screen wake setting is turned on and that your always-on display setting is enabled. To enable this setting, please visit this: https://support.google.com/fitbit/answer/14226053

      If your Fitbit Versa 4 screen is not responsive to tap or swipe, we recommend syncing your Fitbit Versa 4, then try restarting it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done for the most part but I’ve had more issues with this device than any past Versa watch versions. I may stop buying fitbits when this inevitably fails

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only last a day, after being fully charged. I got it for my mom; she wasn't very please with it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Angie. Sorry you’re having to charge the Versa 4 daily. It’s able to get up to 6 days of battery life — here’s a few tips to get more out of your watch:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with more helpful tips: https://support.google.com/fitbit/answer/14226518

      Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 1 out of 5 stars

    Pass this by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 4 years newer than my Ionic. When shutting down, time is not kept. When you turn it back on, time will resume at the time of shut down. My Ionic kept time during a shut down. 20 days later, my Versa 4 shut down unexpectedly. I got myself a refund. Do a search on "known issues with the Versa 4".

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there. We’re sorry to see you may have run into syncing issues on the Versa 4 — we understand your frustration. Even though you’ve returned the watch, we’d like to look into what might have happened in more detail. When you find a second, share more here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 4 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watch is good, wish it has the music option. enjoy the reminders

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 1 out of 5 stars

    Not happy one bit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work, best buy would not exchange it or return it with receipt and everything. I felt like i was takin for this one.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, LeeroyJenkins. We're sorry to hear that your Fitbit Versa 4 did not work out for you. If you're experiencing any issues on your device, feel free to contact our support team through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Perfect watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch . And that it fits my old phone .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fitbit is the mostes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker for the price and all the tracking modes

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it would not turn on or even charge. I was very disappointed because it was the watch that I wanted.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, TMurrell. Sorry to see your experience with the Versa 4 wasn’t quite the best. Even though you returned the device, we’d like to hear more about what happened — when you get a chance, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Great Tracker!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is comfortable and keeps me on track with you fitness goals.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Idk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dont like this as much as my fitbit versa2 it dont have as many watch faces for the fitbit versa4 so i would love to have my fitbit versa2 back.. but it does have great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new apps the fit bit has. It is a lot of fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great product and I like how versatile it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are good, bad is not good. Some apps do not work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versa 4 Fitness Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this for my wife for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really does not work right. hard to program. no help available

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, cmtfitbit. Sorry to hear your experience with the Versa 4 has been frustrating. Rest assured, we're happy to help and get your device running up and running — we're here anytime you need: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    New Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch. Strap is a little different from previous models though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to hold the button to see anything incoming. with my Versa Lite I only had to lift my wrist. Incoming call? Have to hold the button long enough to keep the screen on so you can deny/answer the call. Incoming notification? Hold the button to see. I really liked my Versa Lite bett

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, KathleenW. We understand the frustration when you have trouble viewing a notification or incoming call. You may need to adjust the screen wake setting and here’s how:

      1. In the quick settings screen, tap the screen wake icon to adjust the setting.
      2. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.

      You can also turn on always-on display:
      1. Swipe down from the clock face to open your quick settings.
      2. Tap the always-on display icon

      Here’s a link with more details: https://support.google.com/fitbit/answer/14226053

      Reach out to us anytime here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from the original Versa 1 bought years ago.

    I would recommend this to a friend