Customer Ratings & Reviews

While the watch was working it seemed great but after 4 days the screen would just completely turn off and be unresponsive like the battery was dead however it was still connected in the Fitbit app and the battery read as being charged nonetheless I tried to charge it to 100 and restarted the watch twice yet after a couple hours of it working normally it would seemingly stop working again and again until it reset itself and would no longer connect to the phone and when trying to setup again it would give an error message hopefully this was just a defective product I bought the upgraded Sense 2 and I haven't had issues in the last 3 weeks so far

I have been using a Fitbit smartwatch for a while. I can keep track of everything I do on a daily basis without having to log too much.

Product was exelent eazy to used and very helpful also costumer service was great

Good basic watch. They offer a “pay for” better program that I am not sure I want. This is my 3rd Fitbit. Not too sure about the accuracy of the sleep tracking. Shouldn’t Google give the deluxe program for free? (My last one only lasted about 2 years). Price has increased by quite a bit . HR and steps appear to be pretty accurate. Very comfortable.

I love the watch! Still getting used to it. Need to find out how to keep the time on for long term. Especially like the almost square face and the colors! The band is also new to me and very comfortable!

I like the exercise features. I bike and walk. Easier to access than my previous Versa lite. I don’t like having to press the button every time to get the time. My last one showed the time with wrist movement. I’m not tech savy enough to access many of the features.

Best Buy has always been fantastic with customer service and product quality. I ordered a replacement watch for my Wife for Christmas and it was shipped immediately! Looking forward to using Best Buy for any technology needs

I love the size of the screen and print, the way it interfaces to my cell phone and tracks my steps and exercise. I also love the way it works with the cell phone to change time zones as I travel, even to Europe.

I love this watch. I don't really use the fitness part. Although it seems to work just fine. I keep track of my heart rate. I like that I can answer the phone and text messages from the watch. You can initiate a text message or phone call but you can answer them. Is good battery life.

My husband's first smartwatch for his birthday and he couldn't be any happier about the product. It works great and loves the option to answer calls or text on watch

Love this fitbit. Great features. I would recommend it to everyone. Great purchase.

I am very happy with this Fitbit. It’s comfortable, I like the display and for the most part I think it’s accurate. I tested it with another device when I first got it and it was right on. I noticed today it was giving me step credits for petting my dog with my left hand. 126 steps while still in bed.

Nice watch. I had the Versa 2 and it was much easier to load items. I still have not been able to install my calendar and I use it every day. Also the band pops off occasionally. Sizing is different. Small is tight and the large is much too large. Like the watch but some improvements needed.

Love my Versa 4. It replaced my Versa 2. Battery life is much longer. Stats are easy to read. I ordered extra elastic watchbands from Amazon.

This replaced a Garmen tracker and I am very pleased with the function and ease of use of this item

Like it very much. Does everything I need and more.

I needed a charging cable for my Fitbit Sense, while on Vacation. And being that BestBuy did not have the cable in stock, I bought my daughter this Fitbit. It works just like every other Fitbit I have previously had. No complaints, would recommend!

It's a nice product a with more features than my other fitbit Versa 4. It's taking me awhile to figure it out. Not as user friendly. Overall though it's good for me and I would recommend it. I wish there were more wristband options to dress it up.

Love this Tracker. It has just enough options. Great for tracking sleep, steps, stairs climbed without going over the top.

Helps me track my sleep and steps every day and night. Also a big fan of how it tracks my workouts at the gym.