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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,809 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it and actually better than I expected. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fitbit review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my versa4 watch it's what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my Apple Watch in the water and this is just an okay replacement. It works for fitness tracking but lacks in other features. For the price, it is worth it if yon just want a fitness tracker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercise. Heart monitor is great easy to read.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have find my phone feature. Help is not accurate

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for reaching out, CassandraM. We’re sorry to hear you’re having trouble locating that feature. The Versa 4 does include "Find My Phone," which allows you to ring your paired phone if it’s nearby.

      To use it, while on the clock face, press the button, then tap the Find Phone icon. Your phone must be within Bluetooth range and have the Fitbit app running in the background. Here's a link with more information: https://support.google.com/fitbit/answer/14237921

  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Keeping FIT with my BIT.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart watch! I am not very tech savvy. I am able to work this watch. Only problem was with the band. Moisture was trapped against my skin and caused a rash. I purchased a breathable band and all is well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good fitness tracker, hey, my spouse is happy with

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my spouse at her request. She loves it. Pretty accurate except for detecting all the flights off stairs she traverses. It is her first wearable device. She finds it easy to use and understand. She is happy which gives me many dogs if relief.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service was awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first watch I bought from best buy was not a working watch as determined by your geek squad on my second trip to the galleria mall store. I got a new one and exchanged it. Your geek squad decided to set it up for me and then charged me $30. He also screwed up my phone. They had both my second watch and my phone for well over an hour. The Service was Terrible and I have not been able to restore my phone to normal. The second watch works but the process was poor. And your geek squad guy also kept my watch charging cord...So I had to make a third trip to best buy to recover my cord. The entire process cost me 3 trips of approximately 25 miles round trip,3 times and multiple hours of time spent just to get a watch. To summarize the process, the original product,the service and the damage to my phone is awful and unacceptable. Please respond

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love battery strength and accuracy of physical training tracking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very impressed with this watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. I’ve had the Fitbit versa 2 and the Apple Watch and this watch is by far my favorite. The battery life is amazing and was important when purchasing. I also feel like the step counter is more accurate than my previous watches. I’m very pleased with this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Watch, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so pleased by this replacement to his Fitbit Blaze. He said the battery life is fantastic and the app functionality is just wonderful, also it can do so much more than his prior Fitbit! So I would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works well I’d bought it for a gift for my mother she certainly does like it well worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a refurbished Versa 4, works great, just like a new one

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Fitbit was very difficult to read in many light settings. My new Versa 4 solves that problem and provides me with the information I need to keep me motivated and on track to achieve my fitness goals.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts longer than the one it replaced. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one i have ever bought from bestbuy. Really worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from charge 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get a larger display. Very happy with my purchase. Does exactly what I need it to do. I do intend to get a different band. While the one provided works fine, I prefer not to have to put the end of the band inside the other part of the band.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a watch that tracks my steps and sleep patterns…linked up great with the newest Apple IPhone and I can read my text messages and can see who is calling me. Was going Apple Watch but didn’t want to charge each night. My Fitbit will last nearly a week between charges.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Versa 4 scores a 5, Band : 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift - the receiver says the watch is great but didn't like the band. They have not yet found a suitable replacement, as Fitbit changed the band from past models and band they found for Versa 2 doesn't fit Versa 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleasantly surprised on how much I did like. A long time fitbit user I was going to get another model but the sales deal on this one was excellence. So, happy I made the purchase.

    I would recommend this to a friend