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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,809 reviews
  • Rated 4 out of 5 stars

    Works as described.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything its supposed to do with no issue, although you would think by now they would have a back button. Band is far easier to change than previous models although it still fits weird.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with Fitbit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Smartwatch. I have been wearing them for over 10 years. Easy to use and the app is great for tracking!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartwatch is great, but sometimes the screen will go to sleep when trying to set a timer or an alarm. Other than that, I value the battery life, wristband, health functions, and other useful apps and applicable notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not quite as good as hoped

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my Fitbit 5 and this does most of what I was looking for. Do wish while exercise is being shown there was a way to also check notifications. Alarms were easier to set in the app on previous watches, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, wonderful customer service!. Would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I purchased it to track my movement and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fit bit. Keeps track of my health and physical activity and it has a great battery life. The watch allows you to reply to messages using quick replies and it also allows you to answer calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4 IS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is one of the best I have had. I tried other ones but none of them come close to the accuracy this one has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stopped working appropriately after 7-8mths of use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd FitBit purchase - I have loved all of my watches. This is the first product however that just stopped working. It physically will not sync with the app unless I force-start the device each time. I have worked with FitBit support, to no avail. Each workaround provided has worked one time, and then the device will no longer sync. I have never had issues like this in the past, I am uncertain if this is related to the Versa...or perhaps this particular model was flawed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Functional fitness watch - good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for 1+ month. I really like it. Very functional for tracking running, heart beat and it keeps you motivated to move and do break in between work, especially ifyou are sitting a lot. Style is modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks the items I want and the app is easy to use as well

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Could have been better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. It occurred to me after I bought it that it wasn't much better than my Versa 2 and also the lack of quality replacement bands wherever I looked online was bad. I have sensitive skin and the provided bands would have irritated me. It may be on sale, but when you have to spend $50 to get a leather replacement band it's kind of bad. Also I feel it's on clearance really because Google is folding Fitbit into it's Google watch brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    FitBit Versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. replaced an older model and I am very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to the Apple Watch. Lots of features and more importantly, the battery stays on for a good 5-6 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy & Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the app, directions are easy to follow and fit is comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cathy's fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the versa fitbit for several weeks..love it and the features

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Decent Watch, Don't Buy Into the Add-ons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartwatch that tracks a lot of stuff. But I would stay away from FitBit Premium. Most of its features can be found with minimal web searching on places like YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Versa 4

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versa 4 has a nice look. There's so many clock faces you can choose from and change them whenever you want. The watch band has changed from the Versa 2. The charging cable has also changed from the Versa 2. Besides the clock feature, I use the sleeping portion of the app. Only problem is after a 7 hour sleep, the watch doesn't sense the entire time. Sometimes it shows only 2 or 3 hours. I've tried selecting the sensitive mode, tightening the band and nothing helped. Other than that, the steps and other features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift. They like their Fitbit! They use it as a watch, pedometer, and sleep tracker. No problems and they have no complaints about the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up in store. Fast and easy, and no worry about porch pirates, etc. Product works and looks great. Thanks

    I would recommend this to a friend