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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,809 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for a family member. he says it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Health Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Fitbit and the many options of health tracking that it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice watch

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] No issues and works great! I am very happy with the quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery holds a week long charge. Apple or Samsung only 2 days. The size is good. You can change what notifications you want. Records a lot of health data. Had to reset watch to factory settings but after that worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Versa4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my Christmas present. I love it. I can't wait to open it.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Uncomfortable band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with the band, however that is the only thing I have negative about the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son…a replacement for his Blaze that died. He loves the size and all the extras

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watching, highly recommen. Battery life better than Samsung and Google watches

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart watch review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Typical Fitbit quality performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Even after taking it swimming countless times. Great tracker!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t compare to the Apple Watch. Very minimal information, which is expected since it’s mainly a fitness watch. However, I believe Google ruined it in terms of software, and the app doesn’t sync well with the watch. I continuously have to go into the app to update the info on my watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, FrancisO. Sorry to see you’re having syncing issues on the Versa 4 — we totally understand how frustrating that can be. Normally, a quick reset can solve those issues — here’s how:

      1. Connect your device to the charging cable.
      2. Press and hold the button or buttons on your tracker for 5 seconds.
      3. Release the button. When the tracker vibrates and shows a smile icon, your tracker has restarted.

      Here’s a link with more information: https://support.google.com/fitbit/answer/14194938

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Had a fitbit, but this one allows me to monitor so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good fitness tracking watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a Sense 2 to a 4. Loved the 2 just as much at the 4. With more function and fitness tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fit girlie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchases ever when I work out the durability is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch. Plenty of features. We like the newer style band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch, it's super cute. It syncs with my Google pixel on the health app. Sleep tracking works well, though even the lowest brightness setting can be too bright when you're trying to sleep, and can feel kind of clunky. Other than that, it works as expected. Battery life is great so long as you don't have all the extra display settings on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bday gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mother has love the watch and uses it daily. She love all the cool features

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Versa 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice product. good price and long battery life. loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, my wife is extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    traded a versa 2 that quit working and got a versa 4. so far so good. no issues

    I would recommend this to a friend