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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, long-lasting battery life, and intuitive ease of use of this smartwatch. Users also frequently highlight the effectiveness of the health and fitness tracking features, including sleep, heart rate, and step monitoring. While the device is praised for its lightweight design, some users have expressed concerns regarding the quality of the replacement bands and occasional issues with connectivity and syncing. Additionally, a few customers have noted that the watch may not be as water-resistant as expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,809 reviews
  • Rated 3 out of 5 stars

    Okay device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay fitness tracker. It does everything we have all become accustomed to. It is cool that you can add a photo for your watch face. Just wish it would stay as it randomly disappears and then, just as randomly, reappears. The real issue is the battery life, I have to charge it ever 5ish days.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Dennis. Sorry to hear battery life on the Versa 4 hasn’t been quite what you expected. It should be getting up to 6 days of battery life — here’s a few tips to get more out of your watch:

      1. Turn off always-on display
      2. Use phone GPS instead of built-in GPS
      3. Dim the screen or enable auto brightness

      Here’s a link with more helpful tips: https://support.google.com/fitbit/answer/14226518

      Don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Great mobile device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love my new Fitbit. It keeps me updated throughout the day with all my personal information and message data. Don't know how I could get through the day without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and have worn for years. I changed out the band for a better one. It connects very easily to the app. You must have the app to fully enjoy this item. Hopefully the next gen will have the blood glucose reader on them. This one you have to manually input the data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERSA -4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versa -4 is good watch. It tracks your exercise information .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really likes it and has no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fitbits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are wonderful they work just great and we are very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little long to get here, so far it seems to be a good product .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife’s warch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently I purchased thisfor my wife’s birthday and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Functional & affordable. Easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my previous one because it stopped working. Thankfully it was still under an extended warranty; and Best Buy exchanged it for a new one. Now the new one has stopped working. Ridiculous! Buyer Beware.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, BelindaJ. We’re sorry to hear you’ve had such a frustrating experience with your Versa 4. We’d like to take a closer look into this with you to see what might be going on — when you have a moment, reach out to our support team here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness watch. Like the watherlock so it can get in the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Versa 4! Tracks everything I need to know. Keeps me active if my steps aren't close to 10,000 every day!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price like the photo and functional for my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Irma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my sister and she loves it and bring Rose Gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So happy I made the purchase. Love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. A good replacement for my previous Fitbit which had a huge scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fit bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product excellent service always a pleasure shopping best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    reviiew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my fiance. She loves it. Working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Smart Watch for an affordable price. Would Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.. excellent customer sercice. Webt out of way to find what I wanted.

    I would recommend this to a friend