Customer Ratings & Reviews
- Model:
- FB523BKBK_AG2
- |
- SKU:
- 11472485
Customer reviews
Rating 4.5 out of 5 stars with 2809 reviews
(2,809 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, impressive battery life, and user-friendly interface of this watch. Users also frequently praise its comprehensive health tracking capabilities, including sleep, step, and heart rate monitoring, alongside its sleek and lightweight design. While the device is highly regarded, some users have expressed concerns regarding the quality of replacement bands and occasional difficulties with phone connectivity and syncing. Additionally, a few customers have reported issues with water resistance, suggesting caution when exposing the watch to water.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My watchie has some sort of battery immortality. Ive never seen such splendor. Its as reliable as the rising and setting of the sun. I know if im ever lost, i can look to watchie and know that it'll always be there....on my wrist.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Not used to it yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Versa died and I replaced it with a Versa 4. I prefer the old Versa. The Versa 4 does most of the things that my Versa did but I find it harder to decipher.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friend Rated 5 out of 5 stars
Comparison shopping.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very helpful with my decision on this particular watch. He explained everything and helped me compare multiple devices and I was able to make the perfect choice.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Much improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget SmartWatch with ample features and high quality screen
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Versa as a gift for new user
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a new user.... i am already a versa owner.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friend- Pros mentioned:Battery life
Rated 1 out of 5 stars
You will not be helped with tech support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ONLY thing good is a long battery! If you have a notification problem dont hold your breath they will only read you the cue card answers that google supplies their techs with. After that, the techs say someone will contact you and it never happens. I’ve sent pictures of my iphone settings to fitbit that they asked me to do and its been over a month and nothing. Same ole cue card answer. It doesn’t matter what fitbit I own this is the normal response when randomly text stop coming to the phone. I noticed since fitbit sold company to google the supoort is bad. After yrs of owning Fitbits with round and round no conclusions or fixes & I just having to buy the next newest one for a quick fix. This is probably why fitbit has told best buy NOT to allow customers to buy the extended warranty says something. I finally went back to an Apple watch and love it!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friend Rated 3 out of 5 stars
Versa review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit of getting used to & trial and error with performance. I finally downloaded a "manual" from the internet & that made operation easier. It doesn't always check the O2 levels which is disappointing.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Thanks for sharing your thoughts with us, JustMe. While we're glad you got the Versa 4 up and running, sorry to see it was a bit difficult for you. We’re available 24/7 if you have any questions or concerns — don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Lynn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for my steps each day to try to take more steps each day. Just loved it
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Nasty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst electronic device I ever purchased. Bought one , screen got frozen, returned and bought another one same thing again and it wont turn bavk on after an update. Stay 1000 miles away from this
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Mushfiq. We’re sorry to hear about your experience with the Versa 4. We’d like to learn more about what may have happened. When you get a moment, please share your feedback with us here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my wife and she loves it. Wears it daily
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Versa 4 smart watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Versa 4 give me the information I want, that is walking steps and sleep. And I can read the screen under day light. I know there are more functions which I am still exploring.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Slick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy start up and a quick conversion from Versa 2.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use. Battery lasts longer than a Apple Watch
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Returnable Mistake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I'm happy with my purchase or not I notice I only got 15 days from purchase date to return this item . Never would have purchased it from Best Buy with only 15 days returnable. I could have made this same purchase at another store . Lesson Learn for ME--- Not good BestBuy
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, AngelaB. We’re here to support you if you have any questions or concerns about the Versa 4. We’re available 24/7 so don’t hesitate to reach out to us: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
My hubby is happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this fitbit as a Christmas gift to my husband and he loves it. He wears it every day and it actually helps him monitor his heartbeat and how many steps he walk for a day. It is worth it!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Good overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it overall but I had the versa 2 and when you flipped your wrist it would light up the screen. I have click on the side button on the versa 4 and that’s a little annoying
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, LopezAna. We're sorry to hear that the screen of your Fitbit Versa 4 does not light up when you flip your wrist. Please make sure that the screen wake feature is enabled. To turn this on, see: https://support.google.com/fitbit/answer/14225687
Rated 5 out of 5 stars
Great watch
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Upgraded from a versa 1 and this is a great upgrade! Works smoothly, and accurate sensors!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Fitbit Non Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Costumer service at Best Buy was excellent. Fitbit has not answered my letter for complaint, thankfully Amazon Finally did resolve my purchase of a Versa 2, battery did not last 5 months, absolutely worst experience with Fitbit. Versa 4 is much better product…
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Speedy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Fitbit! Sale person was very helpful! Speedy service!
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for what I paid. I like the versa two more because the ability to download music to it. I was bummed to find out they got rid of that feature. Also the button on this broke within a couple months and made the watch useless, since half the time the feature that turns the watch on when you look at it doesn't work. But it does everything else I want it to. I would give it more stars if the button didn't stop working. I don't use Alexa on it or the tap to pay so I'm not sure how well that works. But it tracks my exercises descently.
This review is from Google - Fitbit Versa 4 Fitness Smartwatch - Works with Android and iOS - Platinum - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Hi, HeatherM. We're sorry to hear that your Fitbit Versa 4 button is unresponsive. We recommend restarting your Fitbit by following the steps here: https://help.fitbit.com/articles/en_US/Help_article/1186.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit





