Customer Ratings & Reviews

It's ok for what I paid. I like the versa two more because the ability to download music to it. I was bummed to find out they got rid of that feature. Also the button on this broke within a couple months and made the watch useless, since half the time the feature that turns the watch on when you look at it doesn't work. But it does everything else I want it to. I would give it more stars if the button didn't stop working. I don't use Alexa on it or the tap to pay so I'm not sure how well that works. But it tracks my exercises descently.

The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.

I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.

Overall happy with the product. Battery life is good for about a week.

The ONLY thing good is a long battery! If you have a notification problem dont hold your breath they will only read you the cue card answers that google supplies their techs with. After that, the techs say someone will contact you and it never happens. I’ve sent pictures of my iphone settings to fitbit that they asked me to do and its been over a month and nothing. Same ole cue card answer. It doesn’t matter what fitbit I own this is the normal response when randomly text stop coming to the phone. I noticed since fitbit sold company to google the supoort is bad. After yrs of owning Fitbits with round and round no conclusions or fixes & I just having to buy the next newest one for a quick fix. This is probably why fitbit has told best buy NOT to allow customers to buy the extended warranty says something. I finally went back to an Apple watch and love it!

Use to have an apple watch and love it. I switched to fitbit because its cheaper and works just as good. The hr is pretty accurate to the ones at the doctors. I recommend the versa 4

Love my Versa 4 so I ordered one for my husband too.

Not sure if app, watch or both are causing problems with showing sleep correctly, because I can’t believe I’m awake for 3 hrs while I was sleeping??? Zone minutes fluctuates every day, doesn’t always count stairs taken. Every time there is an update something else is wrong with either App or watch. Since I only use it for walking it’s like you get what you pay for and the more expensive watches have so many issues I decided to keep this one and deal with the app or watch issues.

It’s been amazing ! It was a gift for my boyfriend and he is loving it !

Costumer service at Best Buy was excellent. Fitbit has not answered my letter for complaint, thankfully Amazon Finally did resolve my purchase of a Versa 2, battery did not last 5 months, absolutely worst experience with Fitbit. Versa 4 is much better product…

I like it for the most part. Would be better if I didn't have to disconnect and reconnect the bluetooth so often.

Only worked for a little over a week, Fitbit customer service was happy to send a replacement, but it was refurbished so feel like that wasn't a true replacement.

Absolutely love my Versa 4. I love the versatility in being able to change faces and all the different stats I'm able to view. The band is easily swappable and much easier to put on versus older Versa smartwatch bands.

The Versa 4 Smartwatch has an easily readable screen. Perfect for mature eyes!

This is the first "smartwatch" for my wife. She's very happy with all the functions and appearance, and likes the "screen" size (large enough to read, but still small enough to not look out of place). Good value for the money.

I upgraded from a Versa 2. The time is smaller than my old watch therefore I have to grab my glasses to see the time. Some of the technology improved and some they took away

Fitbit saved my life. A heart rate pattern was shown to a doctor and after testing I had afib. It had it corrected. This is my fourth Fitbit. I wear them out working on a farm. Always a Fitbit owner from now on

Not real happy with dark rose color of the Silicone back, but I will get used tonit

Nice watch! Very versatile and comfortable. Really like the watch so much i bought it again after i lost the first one.

This is my fourth Fitbit. I have used them to monitor my sleep and to keep track of walking steps. The Versa 4 does those things well. I am not so pleased with the band design as it is just a little difficult in connecting at the right place.