Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$165.00
Save $34.95
Comp. Value: $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2625 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,625 reviews
  • Rated 4 out of 5 stars

    Versa 4 Fitness Smartwatch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this for my wife for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Love--Not so Much

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display does not come on easily and the watch loses about 10% of its charge daily. Additionally, the watch band is small. I would not buy again. This is the 3rd FITBIT that I've had and loved the first two--except that the first one kept losing time and had to be reconnected to my phone several times, and I lost the 2nd one.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Versa 4 display does not come on easily and that the battery is draining quickly. Please make sure to sync your Fitbit in the Fitbit app: From the Today tab in the Fitbit app, tap the devices icon at the top-left corner > Tap the device that you want to sync > Near the bottom of the page, tap Sync Now. Then try restarting your Fitbit Versa 4 by pressing and holding the button for 10 seconds until the Fitbit logo appears on the screen, and then releasing the button. We also recommend trying these tips to maximize your Fitbit's battery life: https://support.google.com/fitbit/answer/14226518

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    New Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch. Strap is a little different from previous models though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versea 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a much needed updrafe to the series 2 versa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from the original Versa 1 bought years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , the fitbit is an essential to everyday living

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing old watch.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, great replacement for older version of Fitbit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Band is the only issue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band on the watch is terrible. Had to buy a new band on Amazon because it was peeling my skin like a sunburn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my wife and a gift and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful and just perfect! Love the style and shade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my favorite

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had at least 5 fitbits, and then this. Of all the ones I’ve had, and they were all different models, this Versa 4 has been the only one to give me so much trouble! I wish I could return, but I waited too long. I’ll have to just put it in a drawer and get an Apple Watch, against my will. I absolutely hate this V 4. It won’t connect with my phone like the others, and I never get alerts anymore. So sad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! I always prefer Best Buy for his promotions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This watch will not sync to Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch on August 19, 2025 and for the past couple of weeks it will not sync to my phone. I have uninstalled the fitbit app, turned the phone off, restarted the watch and nothing works. The watch will not sync to the phone. I took the watch back to the store and was told it was defective. Now I am attempting to exchange the watch. Do not buy this watch.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, TIAJ. We’re sorry to hear you had a problem with connecting your Versa 4 to your phone — this seems out of the ordinary. We’d like to investigate your concerns and make sure we can get you a resolution. Contact us here when you’re available: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    Good Smartwatch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Versa 4is a nice watch and an upgrade from my old Versa. It is lighter and the band is also lighter and easier to put on. Downside is I have yet to find a clock face that has the information I use all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    band detaches from watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    boutht this for my daughter to help with her fitness goals. unfortunatly the band keeps falling off the watch face. she wont wear it now becasue she is afraid she will lose it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Versa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can answer calls and texts from my Versa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it better than the Samsung watch she had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3rd time customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accessories (bands) and the clock apps have been disappointing. The fitness tracking is slightly more complicated than the previous versions. This is coming from a "low tech" customer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok fitbit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok , automatically detects workouts, elliptical, walking, basketball etc. Seems adequate, but will not allow phone answering from samsung phone. Will notify of call but won't answer. Called help line a few times but did not fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loved it. Bought it for Christmas holiday

    I would recommend this to a friend