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Customer Ratings & Reviews

$165.00
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Comp. Value: $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2623 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,623 reviews
  • Rated 4 out of 5 stars

    New watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for a birthday or for that special occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Bought for my wife and she loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved a watch that is worth recommending, excellent, nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Versa 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from versa 2. Easy to set up. Was panicked that the find my phone feature was not showing up on the apps. Goodled how to add it. Phw! Loved the band type it came with. Very comfortable and easy to put on and take off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really into Fitness and he loves this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Exactly what I was looking for. It’s a all in one smartwatch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versa 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Versa 4 compared to the charge 6

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comparable to earlier version of watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the watch is very similar and of rather high quality as the earlier version I replaced. What I am not impressed with is the 'Alarm' app. The vibration does not wake me up, and when I do know the alarm is active, the screen display does not stay displayed long enough to cancel the alarm. Otherwise, it is as good as an earlier version I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mom…she likes it…it replaces her 2…fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Fitbit and I always get assistance in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged and great battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features for fitness and wellness tracking. Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to the Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the battery lasts for days. It does everything that I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and the recipient is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch! Just what I was looking for in a smartwatch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and value for money. Connects seamlessly to any smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it is a light weight on my wrist but heavy duty performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my steps each day to try to take more steps each day. Just loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart watch with practical applications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so smart, especially "customer" service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don"t buy it, and DEFINITELY don't purchase it from BEST BUY. I've only had the Versa 4 for 3 weeks today. Shortly after purchasing I had issues with settings changing on their own. Do not disturb and Sleep mode would turn on without me doing it. I only noticed because I wasn't getting notifications. One night the versa 4 locked up with both DND/Sleep mode turned on, and I had to do a factory reset. That was literally no more than 2 weeks after purchase. Syncing has been a MAJOR problem. It was glitchy at first but has only gotten worse. It currently has not synced since yesterday morning. The only way I've been able to force it is turning off both the device and my phone, or reinstalling the app etc. There have also been gaps in time of recording heartrate. I reached out to Best Buy maybe 36 hours past the 15 day "price match/return period" (that I was unaware was SO soon until I spoke to them), and Best Buy would NOT help at all. I tried again today. Nope, nothing. Not with the price match or return on a defective device. I have reached out to Best Buy twice, to no avail. Had it been a month or so later I could understand, but it was 16 days the first time. The end result, I'm paying full price for something on sale $50 less right now, and I've been in contact with Fitbit and they have to replace it. Too many problems...not worth it!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, BethannK. We’re glad you’re getting a replacement Versa 4. That being said, we’re sorry your experience wasn’t the best and we hear your concerns regarding syncing issues and inconsistent heart rate. We’re available 24/7 to look into these issues should they come up again with your replacement — don’t hesitate to reach out here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    My fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Had my versa for many years now getting this one is awesome

    I would recommend this to a friend