Customer Ratings & Reviews

I picked this up for my wife and a gift and she loves it

It's beautiful and just perfect! Love the style and shade.

Purchased & Got the product and product doesn’t get charged.

Wife loves it better than the Samsung watch she had.

The accessories (bands) and the clock apps have been disappointing. The fitness tracking is slightly more complicated than the previous versions. This is coming from a "low tech" customer.

I love that i can answer calls and texts from my Versa

The wife loved it. Bought it for Christmas holiday

I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.

I’ve had at least 5 fitbits, and then this. Of all the ones I’ve had, and they were all different models, this Versa 4 has been the only one to give me so much trouble! I wish I could return, but I waited too long. I’ll have to just put it in a drawer and get an Apple Watch, against my will. I absolutely hate this V 4. It won’t connect with my phone like the others, and I never get alerts anymore. So sad

boutht this for my daughter to help with her fitness goals. unfortunatly the band keeps falling off the watch face. she wont wear it now becasue she is afraid she will lose it

Heart beat is not really accurate and it restarts itself so many time even during workouts. I'm done purchasing fitbit watches, and of course warranty was up by the time it was acting up.

Nice looking fitness watch but all fields do not link with my iPhone. Weather screen remains blank no matter how many different ways I try to link them. Disappointing!

Very disappointed with Fitbit’s customer service. The watch stopped working and I reached out to their support for a warranty repair or replacement about 6 months ago. Initially it appeared as if they were on top of things. The service rep took my case and sent me a case number. But after that, total silence. If been following up half a dozen times at least, but no response whatsoever. Very disappointed and will not buy another of their products.

It doesn't have the quality that is needed, I haven't found how to change the time and date yet.

Terrible at tracking steps and distance walked. Sleep tracking is average

The app shows Inaccurate step counts ecen when person is not moving. The phone call integration is not smooth with Andriod devices

I love the battery life on this fitbit. I had the fitbit versa 2 n i had to charge it everyday at night. This newer one needs to be charged on the 4th day.

Bought this product because of good reviews however I started having trouble with it in less than a month. I’ve exchanged it and hoping it was just a defective one that I happen to get

Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2

Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.