Customer Ratings & Reviews

Had 2 fitbit versa 3s, both great, versa 4. Nasty burns on my skin, both arms, returning

This was NOT a good experience Worked great until the night of 12/31/23 after which the watch had to be set up multiple times I spent 10 consecutive days on the phone with Fitbit and it still stops working every few days. They apparently had a software issue after 1/1/24 I am not impressed.

Charge does not hold as long as the previous version does. I upgraded to this one after reading the reviews and unfortunately it does not live up to the hype.

Pretty nice for the price, however the strap is pretty cheap. It broke the second day that my wife was wearing it. Bought 4 on amazon, and now the strap doesn't stay connected to the watch. Upside is that the straps are cheap. But, that is the downside as well.

Watch kept unpairing with the dapp. Had to uninstall 3 times and start over. Finally it lost 15 mins on the clock and stopped pairing. All i get now is a big flashing red X. I will be returning it.

Horrible! In accurate data count! Stopped working within 30 days and only allowed a 15 day return period from date of delivery to return end date. Unable to get my money back or exchange!! Can only use protection plan but it’s an awful watch. Don’t waste your money

Never get notifications, battery is worse than version 3 and 2, not whort it what i paid.

It started off great but i have to give it a 1 cause it is not lasting very long, we are constantly resetting it, it does not keep up with the date and times and the steps are off, My wife charged it all night and by the time she got to work it was off due to charge, not sure what is going on with it.

Didn’t work and called the Fitbit who told me to return it to the store and get another new one!

A list of the problems that I've had with this watch that remain unresolved: The time is 12 minutes slow Activity data never syncs Does not track sleep at all Google pay/Fitbit pay or whatever they call it can't be set up

I liked the look look and the band of newer versa 4 however it did not have all the same features of my older versa which is very disappointing.

The watch worked fine in the beginning. But, I set an alarm on it. I could not turn the alarm off. I alarmed every hour on the hour after that. I back and Best Buy worked on it. I called fitbit and they had me reset it. I still continued to alarm. I got a refund.

Love this watch. It seems it doesn’t keep battery life very long. I seem to have to sync quite a bit. It’s getting better as they update it. Fantastic watch.

Needs some work. Fitbit gave me a rash and it was not really always easy to use.

Not worth the money, the features are not great, all apps seem to send a link to your phone to open instead of opening on the watch

Good design, bad software. Constantly freezes, shuts down randomly, stops in the middle of workout tracking, etc. I requested a warranty exchange from Fitbit and when mine arrived at their warehouse, it sat for a week. Now the status has said prepared for shipping for three days. It appears the exchange process will be 2-3 weeks long. That’s astonishingly bad. I’ll never buy a Fitbit again. Not Best Buy’s fault.

Made a great gift for my wife for Christmas. She had an older one but it finally was starting to go on the fritz and was not worth repair.

Purchased new Fitbit watch programed it but it would not maintain the info. Geek squid stated it was no good probably broken.

This watch does not hold a charge. It is not what I thought it was going to be.

A nice upgrade. Purchased for my daughter and she loves the color and the added features vs. the Versa 2.