Customer Ratings & Reviews

Much easier to charge. Could use some extra bands.

Horrible purchase. Glitches without fixes. Versa 2 was great.

It works better than the Fitbit versa 2… the Fitbit Versa 4 has more versatility! Love it!

Didnt realize it wasnt spotify compatible, returned the next day.

Bought this for Christmas. Burned my wife’s wrist to the point of 1st degree burn.

Returned Because Fitbit No Longer Allows Setup Via Computer

Not working blank screen you would not exchange today

In a world where smart watches can do so much.. Fitbit basically failed in the worst way possible. The Bluetooth connectivity is so trash . Investing 170 dollars on this piece of crap is not worth it. Brand like amazfit are doing a great job. While Google's product fails miserably. The ui is the worst. Don't get this watch guys. You guys don't deserve the pain this watch creates.

I bought this watch as a Christmas gift for my wife since her old one broke. When we tried to set it up that night, the watch only pops the FitBit logo up. We called FitBit and went through all the steps to fix it and it still doesn’t work. They said it’s a problem a lot of people have been having with this model. I would recommend buying a Versa 3 unless they fix this issue.

Watch is great! Relaced my Versa Original and have no regrets with the new version. Lighter weight, less annoying buzzer. Always On clock face feature!! There is no reasonable help offered for BB when you have this kind of a complaint - Review guidlines (HAH). While I am getting my e-gift card replaced with a physical one I am not being made whole for the time it has taken me to make correct their error. My complaint is about the e-gift card. It is a disaster. The link did not work. I have spent 50 minutes with 3 different Customer Service departments (plus prior to this I waited 20 minutes for the in-store app to be notified for a CR person to assist me. They failed to contact me so then I waited in a Check Out line (10 Min) and had a very nice person +10 more min. try to help me only to find out that due to this being an on-line purchase I had to call the 1-888 #. All the people were very nice but the failure of the e-gift card delivery is not worth pre-ordering any purchase again from this store. The first phone CR person discovered the e-gift card had been applied to my purchase (it wasn't) but this made the weekly emails asking me to claim the e-gift not work. I did try to go through the link provided. And this purchase was not even in my BB History... Also, even though BB said the purchase would not be charged until the item was sent - I was charged on the day I placed the order - a month before it was even shipped. I am venting here because they have sucked hours of my time to redeem an e-gift card that they screwed up the delivery of. In the end they will mail me a physical gift card. Which will arrive in 7-10 business days. This has been an annoying and challenging experience that needs to be elevated to BB management. DON'T PRE-ORDER FROM BB ON-LINE Just laughing so I don't cry.

Delivery was pretty quick. Works fine. Has enough features for me. Use the steps; exercise modes & sleep monitor. Clearly presented information. App works well. Like the free "mindfulness" stress relief feature. Very happy with my Fitbit.

I love it. It works great. There is no need for constant charging, and it tracks everything so accurately. I was able to se my sleep pattern which is what I really needed it for.

Fits well, easy to read and understand information

It’s an okay fitness tracker. Honestly my Samsung fitness tracker offered more on my watch except it wasn’t compatible with IPhone. This however is not as bulky so it doesn’t bother me while I sleep. I just wish it would track oxygen saturations. Other than that, battery for this one last longer that the Samsung. So battery life is definitely a plus.

She loves it. Keeps her aware of heart rate, steps taken, and other stuff.

Love this new Fitbit and have been using this product for years. It has accurate information regarding my health and etc and long battery life and many more options

It was very easy to set up and I am not very good with technology and I like the face with it's easy to read options

I like the size. It's not bulky. I wanted a wearable that wasn't extremely expensive and this fit the bill.

I really like my Versa 4. It does everything I need. I was also able to get a really nice leather band to go with it.

Great screen visually able to see with out my glasses unlike the versa2 lightweight love the charger on this much better as well