Customer Ratings & Reviews

After three days, the screen went blank, and couldn't get it to work. After a tital reset, abd uninstalling and reinstalling, still couldn't work. Had to exchange for a new one. Still working after a week

First Fitbit is very reliable many features the call options are great.

Awesome price fast delivery we were in store previously

Excellent gift for Mother’s Day will buy again for Father’s Day

Great watch love that i can answer calls and talk on it.

Miss my 3rd party apps. Had those on my old versa 2.

Love it. I would recommend this prduct tk everyone.

Got my wife this for Christmas to replace her Charge 2

I just upgraded from versa 2 and happy i did snd amazaed.

Very disappointing. Had an old Garmin which broke down and it kept much better track of miles walked. When compared to the Garmin, it undercounts my mileage by 17%. Have also checked it against Strava (on my phone app using GPS). It is undercounted by the approximately the same amount. So, I basically bought a watch with supposed GPS capability which can not accurately count how far I'm walking.

Returned as it would not stay synced with my iPhone 13. Even firbit couldn't figure it out after 5 attempts and 2 watches.

Had the watch for about a month and it stopped working. Searched online to find potential fixes. Tried them all and no change. Fit Bit customer service took a really long time to respond and made it very difficult to connect and figure out a solution. Still not resolved!

Needs frequent charging and that’s the only part that sucks about this watch.

Only have had it 25 days and it stopped working. The watch band makes my wrist break out. I will be going to Best Buy tomorrow to see what can be done.

Overall a nice smartwatch. It fit well and felt comfortable on my wrist. However, I was updating from my Versa Lite and lost 3 features that I used frequently. Called Fitbit and was told that those features are no longer available so I returned the Versa 4 and am now back to my Lite.

I had a Versa 4 that was purchased in December of 2022. Fast forward to January 2024, just one month past the warranty expiring the watch has a software catastrophic failure. It is not damaged it is just in a continuous reboot. I contacted Fitbit and they told me I am SOL because it is past the 1 year warranty. They did not care and offered me a 30% off discount code to buy a new fitbit from their website. I fought with them but they ultimately would not help me and swap it, even with a refurbished watch... I have used fitbit for YEARS but will never again. Don't buy as their warranty and customer service are garbage, go with Samsung or Apple.

When purchased stated item was in stock. A day before delivery date item status changed to delayed. It to as delayed 2 days and Missed Mother’s Day by 2 weeks. Frown For Service

This watch is not connecting to my phone despite having tried all of the troubleshooting from fitbit support. I am going to have to return this. Waste of money and time.

The Versa 4 is a good smartwatch but Google does not listen to what users/customers want/need in a fitness watch. They've just eliminated the WebUI dashboard and forced the use of the phone app dashboard which makes the watch very difficult to interact with to get and input the data needed, especially for older users. It really limits the usefulness of a fitness smartwatch

It does not seem to work as well as my old FitBit. There have been times, it does not track my sleep. I find it more difficult to find/use apps on this one than my previous FitBit.