Customer Ratings & Reviews
- Model:
- FB523RGRW-US
- |
- SKU:
- 6514035
Customer reviews
Rating 4.5 out of 5 stars with 2632 reviews
(2,632 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Versa 4 Fitness Smartwatch's overall performance and battery life as positive aspects. Users appreciate its ease of use and various features, including sleep and step tracking. However, some customers have reported concerns regarding the band quality and connectivity. A few users have also experienced issues with charging and GPS functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wife loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my wife and she loves fotbit. She wears it 24/7. The price was right and all the bells and whistles work great.
I would recommend this to a friend Rated 3 out of 5 stars
Time piece
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace an older model, this one was on sale.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Reloj
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have the quality that is needed, I haven't found how to change the time and date yet.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, LuisF. Sorry you’ve run into issues getting the correct date and time on the Versa 4. The watch gets this information by syncing with your phone — here’s some tips to keep everything synced:
1. Uninstall and reinstall the Fitbit app.
2. Try to manually sync your Fitbit device.
3. Check your phone permissions.
Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618
If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch stopped working within 2 months of purchase. I would not recommend. This is the second one with issues
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, KimberlyC. Sorry to see the Versa 4 hasn’t lasted as long as anticipated. We’d like to investigate what may be happening and get your watch running smoothly — reach out to us here: https://support.google.com/fitbit/gethelp
Rated 3 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid smart watch, but I was surprised that r There were fewer features than my Versa 2 it replaced
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product worked well and then a week later stopped working. Thankfully customer support was there to help
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Worst fitbit ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Doesnt accurately track steps or exercises. Returned it in 2 day. Went back to the versa 3 with a new band
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, LesI. We’re sorry to hear you had tracking issues with the Versa 4 — we totally understand how frustrating that can be. Even though you’ve returned it, we’d like to hear more about what may have happened. When you get a second, share more with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice and easy to sue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my new versa so far. Easy to read and easy to set. just wish the premium was included in the price.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friend Rated 3 out of 5 stars
Wish they lasted longer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit bits are good while they last. It seems that they where out within about 24 months though.
I would recommend this to a friendRated 3 out of 5 stars
Waiting for update on screen time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features my wife desired but the only issue is the screen timeout is a minimum of ten seconds. Hurts the battery life
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the watch but its not as user friendly as my original Versa. I could do more with the old one.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
great sportwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this watch has all the features of my old watch i love the battery it last a good 4 or 5 days charges quickly
I would recommend this to a friend Rated 3 out of 5 stars
Fitbit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had more features like reviewing messages.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LexT. Thanks for sharing. We love hearing our customer's thoughts. Best bet is to add your voice in the "product feedback" section to get the attention of our developers here: https://community.fitbit.com/t5/Product-Feedback/idb-p/features
For any other concerns, reach us at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
No 3rd party apps.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The versa 4 doesn't allow you to install 3rd party apps unlike versa 2 and 3.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love all Fitbit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift. Not opened yet. Love everything Fitbit. It looks so cool. Can't wait to wear it.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't keep a charge long and the bpm are not accurate
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MaryR. We're sorry to hear that your Fitbit Versa 4 battery is draining quickly and that it's not tracking your heart rate accurately. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
You can also try these battery saving tips: https://support.google.com/fitbit/answer/14226518
To know more about how Fitbit tracks your heart rate, please visit this: https://support.google.com/fitbit/answer/14237938
For heart rate troubleshooting tips, please see: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Wont connect right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect properly to alexa. Notifications and calls dont come through
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Frustrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Thanks for reaching out, Bottle. We hear your concerns needing the Versa 4 to be more consistent with sleep tracking — here’s some troubleshooting to get your device running optimally:
1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.
Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236407
We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just don’t like this as much as I did my Versa 2. Wish I had gotten another one of those again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Programable Watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's probably a good watch but since I was not able to program it, I couldn't tell. Maybe the geek squad could have helped. But that might cost more money.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, RonaldwC. We’re sorry the Versa 4 may not have been what you were looking for. We’d gladly help make sure you’re getting the best experience possible with the device — when you have a moment, talk to us here: https://support.google.com/fitbit/gethelp