Customer Ratings & Reviews

I decided on the Versa 4 after wearing the Versa 2 for 4 years. After getting the watch set up, the battery was lasting only two days. Fitbit customer service quickly sent the replacement. I'm happy with the Versa 4 and the great customer service.

Not impressed with this version of the Fitbit. Since Google took over Fitbit, getting answers to issues with the operation and features supposedly available on the watch is practically impossible. And, from the reviews I’ve seen, I’m not alone in that opinion.

Brought it as a gift to Mom and she loves it. Connects and syncs well with her iPhone

I upgraded after spending several years with the Versa 2. The Versa 4 has the same great feature but have been upgraded beautifully, and more efficiently. I was surprised by the speakerphone aspect of the watch, was a nice surprise. Overall I am very satisfied.

I’ve had it for a few months now and it works just fine. Only problem is when my arm gets really sweaty it messes with the heart rate reader, so it doesn’t show accurately. And the strap will rub your arm a little raw if you sleep with it on

Bought for my wife and she loves it, easy to setup, great quality on the screen, works perfectly.

My Versa died and I replaced it with a Versa 4. I prefer the old Versa. The Versa 4 does most of the things that my Versa did but I find it harder to decipher.

I like it overall but I had the versa 2 and when you flipped your wrist it would light up the screen. I have click on the side button on the versa 4 and that’s a little annoying

Not sure if app, watch or both are causing problems with showing sleep correctly, because I can’t believe I’m awake for 3 hrs while I was sleeping??? Zone minutes fluctuates every day, doesn’t always count stairs taken. Every time there is an update something else is wrong with either App or watch. Since I only use it for walking it’s like you get what you pay for and the more expensive watches have so many issues I decided to keep this one and deal with the app or watch issues.

I like the bigger watch face from previous fit bit. Hate having to get yet another charging style. I will not use the premium services once the free trial is over, not necessary for me. Easy set up and good value for the cost.

This is the fourth Smartwatch that I have purchased from Best Buy and have been satisfied with each of them. Each of them has been both durable and dependable!

I love it! This is my second Fitbit Versa; I upgraded from the Versa 2. It does everything I want it to do, and it has many features. I have a small wrist, and I appreciate that the face doesn't look bulky on my wrist. It's a good product at a good price.

My wife loves it!! Wears it everyday while she’s walking!! This is the second one she’s had, after dropping the first one.

I recently purchased the Fiitbit watch, which had a lot of nice features. However, it stopped working for no apparent reason. initially, I thought i needed to be charged, but after allowing it to be charged for one half of a day, it still would not work.

The page of instructions is in such small font, there is no way to read it. So, I did not read anything that could teach me how to use my Fitbit. I'm going to ask a sales person at Best Buy to SHOW ME & TEACH ME how to use the different functions.

this is my 2nd fitbit and I really enjoy them and the fact that they can integrate with both iPhones and droids. plus really like the fact of being able to answer calls while having headphones on

I really love the Versa smartwatches this is my 2nd one. Started with the 2 and upgraded to the 4. They are comfortable and they have some cool watch faces and are pretty accurate.

Love my Versa 4 so I ordered one for my husband too.

The associate took the extra time to assist me in checking out my options and the Fitbit Smartwatch. I would highly recommend Best Buy to everyone.

It's ok for what I paid. I like the versa two more because the ability to download music to it. I was bummed to find out they got rid of that feature. Also the button on this broke within a couple months and made the watch useless, since half the time the feature that turns the watch on when you look at it doesn't work. But it does everything else I want it to. I would give it more stars if the button didn't stop working. I don't use Alexa on it or the tap to pay so I'm not sure how well that works. But it tracks my exercises descently.