Customer Ratings & Reviews

Nice. Its what my wife wanted. Xxxxxxxxxxxxxxxxxxc

Heart beat is not really accurate and it restarts itself so many time even during workouts. I'm done purchasing fitbit watches, and of course warranty was up by the time it was acting up.

Better than my versa 2.---------------------------

Nice looking fitness watch but all fields do not link with my iPhone. Weather screen remains blank no matter how many different ways I try to link them. Disappointing!

It was obviously a refurbished and did not hold a charge

Purchased & Got the product and product doesn’t get charged.

Had these for years. This one simply died in fairly short order and when we brought it in to be evaluated the tech agreed it was dead and couldn't be fixed.

It's probably a good watch but since I was not able to program it, I couldn't tell. Maybe the geek squad could have helped. But that might cost more money.

Very disappointed with Fitbit’s customer service. The watch stopped working and I reached out to their support for a warranty repair or replacement about 6 months ago. Initially it appeared as if they were on top of things. The service rep took my case and sent me a case number. But after that, total silence. If been following up half a dozen times at least, but no response whatsoever. Very disappointed and will not buy another of their products.

Not bad. The heartbeat isnt always correct for me. But maybe expected at the price range. When working out hard and heavly sweating it wont register your heatbeat all the time.

I have had Fitbit devices for many years and it appears every two years the device stops working. New device and the sleep tracking is terrible gone are the days when the Fitbit was my go to device.

Exceptional battery life. I am a prior owner of the apple watch that need a daily recharge vs my Fitbit the lasts over one week.

When I first purchased this fitness tracker I noticed the UI was sluggish at times. After owning it a week I noticed the heart rate monitor wouldn't keep up while I was at the gym. I also noticed it was way over counting my steps one of my days it said I did over 12,000 steps and I don't even do cardio. An because of that it over counted how many calories I had burned and how far I had walked that day. Not only that but they took away some important features such as no wifi and not allowing you to download music onto your own fitness device. After that week I returned it and got a true fitness watch the Garmin venu 2 and I'm so glad I did.

Had very bad experience. starts resetting on its own after 5 weeks. Best buy said they don't cover return since it crossed 30 days. No proper customer support to report this. Previous version ( versa 3 ) is much better.

It doesn't have the quality that is needed, I haven't found how to change the time and date yet.

The app shows Inaccurate step counts ecen when person is not moving. The phone call integration is not smooth with Andriod devices

I should have done more research before purchasing the Fitbit-Versa 4 Fitness Smartwatch. Large plastic wristband is not very comfortable for nighttime wearing.

Exceptional timepiece and monitor of health data. Easy to operate despite the broad activities that it monitors. Excellent technology. A valued investment.

Bought this product because of good reviews however I started having trouble with it in less than a month. I’ve exchanged it and hoping it was just a defective one that I happen to get

I love the battery life on this fitbit. I had the fitbit versa 2 n i had to charge it everyday at night. This newer one needs to be charged on the 4th day.