Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11557716
Customer reviews
Rating 4.5 out of 5 stars with 2534 reviews
(2,534 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch, thinking I would like to read from the Versa 2 but I was absolutely disappointed as soon as I open the package as it felt incredibly cheap. The manager who sold it to me said that it would fit the bands from my versa two and it did not so I went back and return it immediately. The additional features that offers or nothing. The Fitbit premium can’t even be tried without a credit card and that sucks and I am so disappointed with a Fitbit app that.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Versa
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Fitbit for many years but this verdion has have many glitches. I recommend the sense 2 or the versa 2
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 4 out of 5 stars
Great smartwatch…need a different band
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Fitbit is a great smartwatch. Nice features. Unfortunately, I am allergic to the band so I had to replace it with a different kind.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Dies after a year and 10 days, every time!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but dies at exactly 1 year and 10 days every time. No kidding! Right after the warranty expires the Fitbit watches die. I think they have it rigged. Three times a charm. Won’t fall for that again. Cheap er than the Apple Watch, but not if you have to buy a new one every year. Apple Watch is the way to go.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MichelleS. We're sorry to hear that your Fitbit Versa 4 is dead. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
We also recommend trying these battery charging tips: https://support.google.com/fitbit/answer/14225530
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
Band hard to work with
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the watch but not the band. We will have to purchase another band.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Bad battery. Only lasted for one month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch stopped working 4 weeks after purchased. Still haven't figured why the battery wouldn't work.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JathRivera. We're sorry to hear this. If you haven't done so already, you can try restarting your watch: https://help.fitbit.com/articles/en_US/Help_article/1186.htm
In addition, please try these battery-reviving tips: https://help.fitbit.com/articles/en_US/Help_article/1190.htm
For further assistance, you can always contact our support team at: https://goo.gle/ContactFitbit
Rated 3 out of 5 stars
Time piece
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace an older model, this one was on sale.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Versa 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the upgrades Fitbit has made to the versa. Thank you also for the special promotion that helped purchase the Versa 4.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Others are better!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not my favorite purchase. My older fitbit was so much better and never caused me issues. This one has trouble syncing each day. Sometimes text notifications don’t buzz on your arm and other times it does. My biggest complaint is the syncing issue because it doesn’t do what you want it to do like heart rate, sleep, weather, May all just be blank until it decides to sync. It’s just annoying!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit Versa 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible at tracking steps and distance walked. Sleep tracking is average
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, KimberlyB. We hear your concerns regarding you not getting the most accurate readings from the Versa 4. Here are a few things to confirm to get the best results:
For step tracking:
Confirm your height and wrist settings are correct in the Fitbit app to get the best results. Since it uses height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average.
For sleep tracking:
1. Check if your sleep setting is set to Sensitive. If it is, change it to Normal.
2. For accurate sleep tracking, position your device 2-3 finger widths above your wrist bone, ensuring a secure but comfortable fit.
3. To adjust a sleep session’s start or end time, edit it in the Fitbit app.
Don’t hesitate to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Upgrade from Versa 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an upgrade from my Versa 2. the only thing I don't like is the charger - the cord is way to short. but overall - it's good
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Stopped charging after 2 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Versa4 for my wife as a bday gift and it stopped charging after 3 weeks .
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
Fitbit Versa 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid smart watch, but I was surprised that r There were fewer features than my Versa 2 it replaced
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had more features like reviewing messages.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LexT. Thanks for sharing. We love hearing our customer's thoughts. Best bet is to add your voice in the "product feedback" section to get the attention of our developers here: https://community.fitbit.com/t5/Product-Feedback/idb-p/features
For any other concerns, reach us at: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Fit bit fitness watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Great price, and easy purchase. Looking forward to seeing out this product can help me keep up with my fitness.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 1 out of 5 stars
No more junky fitbit products for me!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife last May and It quit working in June. The battery got to the point where it wouldn't charge and eventually would not turn on at all. It just displays a red X now when you try and turn it on. Naturally it failed just outside of the warranty period so fitbit support is useless. This is the fourth or fifth fitbit I've bought and they typically last for about a year before something fails. Im done with fitbit and their junky products!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome FitBit!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best versa yet. I have purchased Versa 1, 2, and now 4z this is way more responsive and a kick butt battery life!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product worked well and then a week later stopped working. Thankfully customer support was there to help
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't keep a charge long and the bpm are not accurate
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, MaryR. We're sorry to hear that your Fitbit Versa 4 battery is draining quickly and that it's not tracking your heart rate accurately. We recommend restarting your Fitbit Versa 4 by following the steps here: https://support.google.com/fitbit/answer/14194938
You can also try these battery saving tips: https://support.google.com/fitbit/answer/14226518
To know more about how Fitbit tracks your heart rate, please visit this: https://support.google.com/fitbit/answer/14237938
For heart rate troubleshooting tips, please see: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 3 out of 5 stars
Wish they lasted longer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit bits are good while they last. It seems that they where out within about 24 months though.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friend





