Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11557716
Customer reviews
Rating 4.5 out of 5 stars with 2534 reviews
(2,534 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I look forward to using this to track my outside activity when the weather warms up. Size is good, not incredibly big on my wrist.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Bad software, worse exchange process.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design, bad software. Constantly freezes, shuts down randomly, stops in the middle of workout tracking, etc. I requested a warranty exchange from Fitbit and when mine arrived at their warehouse, it sat for a week. Now the status has said prepared for shipping for three days. It appears the exchange process will be 2-3 weeks long. That’s astonishingly bad. I’ll never buy a Fitbit again. Not Best Buy’s fault.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 3 out of 5 stars
I’ll be giving this to the kids to play with
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret switching from Apple Watch to this 1 day in and this thing sucks. It’s too difficult to figure out with no guidance or tips, it disconnects itself from bluetooth constantly, the sleep tracker is on but doesn’t track sleep? Yeah I’ll be purchasing an Apple S8 today I don’t recommend this Fitbit.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit Verda 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch stopped working the day it was able to return.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi there, AAJA. Sorry to hear your Versa 4 suddenly stopped working — this is out of the ordinary. We’d be happy to investigate with you and get your device running smoothly again. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
much needed upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an upgrade for my versa 2, also, i wanted build in GPS in order no to relied on my phone GPS. I like the features taht the versa 4 has to offer
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Love my upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading my Fitbit Versa with Versa 4. Love having all the features I’m already used to… plus more (still learning what all I can/can’t do;)
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
it works for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So it's my fourth Fitbit. need the steps and heart tracker. like that it has the weather but the sleep tracker reminds me I don't get much.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Always charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Fitbit app for a long time Upgraded from versa 3 worst decision ever. Don’t buy unless you want to charge it every other day . Big disappointment
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Kit123k. We're sorry to hear about your watch, which needs charging every other day. Try these battery-saving tips: https://goo.gle/batteryextend
If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a great gift for my wife for Christmas. She had an older one but it finally was starting to go on the fritz and was not worth repair.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Yme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new Fitbit watch programed it but it would not maintain the info. Geek squid stated it was no good probably broken.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad quality plastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the fitness trackers I have tried, this in the only one that has caused me a bad skin rash.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that you're experiencing discomfort wearing your Fitbit Versa 4. We recommend checking out the Fitbit wear and care tips here: https://support.google.com/product-documentation/answer/14225145
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Not a great watch.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch does not hold a charge. It is not what I thought it was going to be.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, Amanda. Sorry to hear you’re having trouble charging your Versa 4 — that’s out of the ordinary. We’d be glad to look into it and get your device running again. Reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 3 out of 5 stars
Smart watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but charging seems to be an issue. Design not too exciting.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Do not buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Not accurate heartbeat. No active minutes. Syncing issues. Wish I had not bought. Fitbit is really going downhill with quality and the App is horrible.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, James. We're sorry to hear that you're experiencing multiple issues with your Fitbit Versa 4. Heart-rate tracking can be affected by several factors including air temperature and device location on your wrist. For more information, please visit this: https://support.google.com/fitbit/answer/14237938
You can also check out these heart rate tracking tips: https://support.google.com/fitbit/answer/14236612
To earn your active minutes, please visit this: https://support.google.com/fitbit/answer/14236509
We also recommend checking out these tips to sync your Fitbit Versa 4: https://support.google.com/fitbit/answer/14236618
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Dead Just After Warranty Expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Feb 3rd, 2023 and it died April 10th 2024. That's just two months out of warranty. Fitbit sure knows how to plan obsolescence. Will replace with a Garmin. My husband's Garmin is about 5 years old and runs fine.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Versa 4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice upgrade. Purchased for my daughter and she loves the color and the added features vs. the Versa 2.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Versa4watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Original Versa was a better Watch. Am disappointed in Versa 4l
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter loves it. Super comfy, she sleeps with it , loves all of the functiona and cool data
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Not consistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleep mode has to be set up, it doesn't automatically sense. Love the feel of the band.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Dislike.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not detect accurate heart rate. Do not recommend. When lifting weights or doing cardio, it does not seem to be an accurate reading. The previous Versa seemed to be much more accurate and works better. Waste of money.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Cecilia. We're sorry to hear this. Heart-rate tracking can be affected by several factors, including air temperature and device location on your wrist. For tips to improve the accuracy you can visit: help.fitbit.com/articles/en_US/Help_article/1565.htm
You can also try these additional troubleshooting steps: help.fitbit.com/articles/en_US/Help_article/1582.htm
For further assistance, please contact our support team at https://goo.gle/ContactFitbit





