Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $180.49
The comparable value price is $199.95

Customer reviews

Rating 4.5 out of 5 stars with 2534 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,534 reviews
  • Rated 5 out of 5 stars

    The great watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his watch he doesn’t take it off thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it! It's really nice and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Excellent visability notifications are good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I lost money with it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Overrating, before this one I used Huawei watch and Huawei is 10 fitbit 3 Don't buy it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TomIinSC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with lots of options, couldn't be happier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get this watch to work properly. Returned it. Wouldn’t purchase it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Features don't support the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money features glitch and some basic features removed from this model. Sales staff hand no knowledge of the this is the last fitbit after being a loyal customer for almost 10 years

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look and feel and overall performance is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly had to be reset to display information. Could not give information

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AnnamM. We're sorry to hear that you had to reset your watch to show the data on the screen. Thanks for troubleshooting beforehand. Since you have tried restarting your watch, you can also try changing its clock face. For steps, see: support.google.com/fitbit/answer/14226056

      Should you need further assistance, you can always contact our team at: https://goo.gle/ContactFitbit

  • Rated 3 out of 5 stars

    Good, not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it worked great except the heart rate tracking. It would randomly quit, forcing me to restart it. The band is super comfortable. If the heart rate tracking is not important to you, it’s a good watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not better than older models

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weather app only occasionally updates, so you have no idea if the temperature is accurate. Overall user experience is worse than Versa 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned watch

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this watch. I have spent way too much time trying to set this up and get apps to work. I am going back to my versa lite that i have had for several years. new one not worth having.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pool quality, avoid at all costs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Fitbit products for at least 7 or 8 years, and I find Versa 4 smartwatch very very disappointing. It will most likely be last Fitbit gadget. First and foremost, the "reminder to move" function stopped working for no reason after just about two months. I talked with Fitbit customer service three times, and they couldn't provide a solution at all. Total waste of my time. Second, the battery is a mere joke. After two months of light use, now the battery lasted just about two days. I got constant reminder almost every day to recharge my battery. I also talked with the customer service about this, and they merely sent an article on Fitbit battery for me to read on my own. My third complaint is about the the original wrist band. It comes loose too often, no matter during workouts, swimming, or sleep. A few times I realized I had lost my Versa 4, which came loose from my wrist, in the swimming pool and had to look for it all over the pool. I certainly didn't expect a product of such poor quality or design for the price I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy it. Mine doesnt work right. Fitbit support cant help. I should have read the reviews before i bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally have to charge it everyday and it doesn’t always tell me how many hours I slept.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Lucy. We're sorry to hear that your Versa 4's battery isn't lasting as it should and that it isn't tracking your sleep. Just to cover all the bases, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938 Monitor your next sleep afterward.

      To get the most out of your watch's battery, try these battery maximizing tips:  https://support.google.com/fitbit/answer/14226518

      If you need further assistance, feel free to reach out to our support channels at: https://goo.gle/contactfitbit

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even last two years for the amount i paid. Didnt accurately show my sleeping or heart rate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch... can't recommend anyone to buy it unless you dont listen music while excersising... no music control at all... thats no smart watch.. VERY DISAPPOINTED!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of the features don't work on this watch is complete garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gerald v

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't transfer over. I tried. Geek Squad couldn't do it. The watch froze up. Traded in on a Galaxy watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasts a shade longer then their short warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ever. Lasted just past warranty and now doesn't work. Won't charge and is always trying to restart. Lasted 60 days.

    No, I would not recommend this to a friend