Customer Ratings & Reviews
- Model:
- FB523BKBK-US
- |
- SKU:
- 11557716
Customer reviews
Rating 4.5 out of 5 stars with 2534 reviews
(2,534 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
The great watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love his watch he doesn’t take it off thanks
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Nice and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it! It's really nice and very comfortable.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Excellent visability notifications are good
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
I would recommend this to a friendRated 1 out of 5 stars
I lost money with it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Overrating, before this one I used Huawei watch and Huawei is 10 fitbit 3 Don't buy it!!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
TomIinSC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch with lots of options, couldn't be happier.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get this watch to work properly. Returned it. Wouldn’t purchase it again.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Features don't support the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money features glitch and some basic features removed from this model. Sales staff hand no knowledge of the this is the last fitbit after being a loyal customer for almost 10 years
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and feel and overall performance is good
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Not a good model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly had to be reset to display information. Could not give information
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, AnnamM. We're sorry to hear that you had to reset your watch to show the data on the screen. Thanks for troubleshooting beforehand. Since you have tried restarting your watch, you can also try changing its clock face. For steps, see: support.google.com/fitbit/answer/14226056
Should you need further assistance, you can always contact our team at: https://goo.gle/ContactFitbit
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about it worked great except the heart rate tracking. It would randomly quit, forcing me to restart it. The band is super comfortable. If the heart rate tracking is not important to you, it’s a good watch
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not better than older models
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weather app only occasionally updates, so you have no idea if the temperature is accurate. Overall user experience is worse than Versa 2.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
returned watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this watch. I have spent way too much time trying to set this up and get apps to work. I am going back to my versa lite that i have had for several years. new one not worth having.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
pool quality, avoid at all costs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Fitbit products for at least 7 or 8 years, and I find Versa 4 smartwatch very very disappointing. It will most likely be last Fitbit gadget. First and foremost, the "reminder to move" function stopped working for no reason after just about two months. I talked with Fitbit customer service three times, and they couldn't provide a solution at all. Total waste of my time. Second, the battery is a mere joke. After two months of light use, now the battery lasted just about two days. I got constant reminder almost every day to recharge my battery. I also talked with the customer service about this, and they merely sent an article on Fitbit battery for me to read on my own. My third complaint is about the the original wrist band. It comes loose too often, no matter during workouts, swimming, or sleep. A few times I realized I had lost my Versa 4, which came loose from my wrist, in the swimming pool and had to look for it all over the pool. I certainly didn't expect a product of such poor quality or design for the price I paid.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy it. Mine doesnt work right. Fitbit support cant help. I should have read the reviews before i bought it.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally have to charge it everyday and it doesn’t always tell me how many hours I slept.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Copper Rose - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Lucy. We're sorry to hear that your Versa 4's battery isn't lasting as it should and that it isn't tracking your sleep. Just to cover all the bases, please sync in the Fitbit app by tapping the Devices/Battery indicator > the Fitbit device > Sync Now. Also, try a restart: https://support.google.com/fitbit/answer/14194938 Monitor your next sleep afterward.
To get the most out of your watch's battery, try these battery maximizing tips:  https://support.google.com/fitbit/answer/14226518
If you need further assistance, feel free to reach out to our support channels at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last two years for the amount i paid. Didnt accurately show my sleeping or heart rate.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, there. We're sorry to hear that your Fitbit Versa 4 is not tracking your sleep and heart rate. We recommend trying these tips to track your heart rate: https://support.google.com/fitbit/answer/14236612
To receive your sleep data, you can check out these tips: https://support.google.com/fitbit/answer/14236407
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
DO NOT BUY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent watch... can't recommend anyone to buy it unless you dont listen music while excersising... no music control at all... thats no smart watch.. VERY DISAPPOINTED!!!
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of the features don't work on this watch is complete garbage
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Gerald v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't transfer over. I tried. Geek Squad couldn't do it. The watch froze up. Traded in on a Galaxy watch.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasts a shade longer then their short warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ever. Lasted just past warranty and now doesn't work. Won't charge and is always trying to restart. Lasted 60 days.
This review is from Fitbit - Versa 4 Fitness Smartwatch - Graphite - (2022)
No, I would not recommend this to a friend





